Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Enclosed are pictures of the nails used to tarp the skylightThe response by the business is dishonest, the part of the roof that was damaged by the ice dams is above the family room while the damage done by 24restore is above the kitchenWe ended up having to replace the whole back roof and paid over dollars but the estimate for replacing the part damaged by 24Restore is $3,600, and this is what we are asking them to pay forThe roof leaks subsequent to the "repair" done by 24Restore were in the kitchen and due to the nail holes, not ice dam damage [redacted] can attest of the different locations as we submitted a claim for the ice dam damage after the stormNone of the damage occurred above the kitchen.Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Enclosed are pictures of the nails used to tarp the skylightThe response by the business is dishonest, the part of the roof that was damaged by the ice dams is above the family room while the damage done by 24restore is above the kitchenWe ended up having to replace the whole back roof and paid over dollars but the estimate for replacing the part damaged by 24Restore is $3,600, and this is what we are asking them to pay forThe roof leaks subsequent to the "repair" done by 24Restore were in the kitchen and due to the nail holes, not ice dam damage [redacted] can attest of the different locations as we submitted a claim for the ice dam damage after the stormNone of the damage occurred above the kitchen.Regards, [redacted]