Restaurant Furniture Supply

Initial Business Response / [redacted] (1000, 5, 2015/04/28) */ We have agreed to send the requested glides at no cost to the customer despite the time lapse between the delivery in January and the time we received the complaint in AprilThe replacement request is already being processed in our warehouse and we will have tracking shortly Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/05/08) */ (The consumer indicated he/she ACCEPTED the response from the business.) I received the glides in the mail

HelloWe come to an agreement with the customer and every thing is Ok Customer will keep the chairs As is and in return they got a nice refund back to their credit card Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...

[redacted] and find that this resolution is satisfactory to me.
We would rather have gotten the chairs we ordered, rather than accepted the bait and switch chairs we got, but we don't have time or patience to play any more games with this unreputable company.
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/04/28) */
We have agreed to send the requested glides at no cost to the customer despite the time lapse between the delivery in January and the time we received the complaint in April. The replacement request is already being processed in our warehouse...

and we will have tracking shortly.
Initial Consumer Rebuttal /* (2000, 7, 2015/05/08) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I received the glides in the mail.

Initial Business Response /* (1000, 6, 2015/10/08) */
The refund check has been cut and mailed, for reference the check # is [redacted].