Residential Glass Works

I have been in constant contact with ***The window in question is about years old and just started whistling recently I have been up to the house three times to look at the window The whistle cannot be duplicated while I was there I replaced all the weatherstripping around the window and recaulked the last time I was up there Customer says the window is still whistling The only other fix is to replace the window They do not make that window anymore so I have to have a different style made and it has to be approved by the manufacturer which I have no control over My email is [email protected] for response The aol is an old email and not to be used We are 2-weeks out still until the new one can be installed

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

[redacted],   We have installed a new window supplied by Amsco windows who is the original window manufacturer.  The window was installed March 13 per Freds schedule.   I emailed [redacted] to see if everything was ok and to please contact you to say that this is resolved.  He emailed back that I was to email him the link and he would do it.  Hopefully you can email a link and this can be done.        Thanks Thank You,  Craig K[redacted]Sales and Installation ManagerOffice: 801.298.8819  Mobile: [email protected] www.residentialglassworks.com   ...⇄ PO Box 540007                 111 N. 700 W.     North Salt Lake, Utah  84054

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

I have been in constant contact with [redacted]. The window in question is about 8 years old and just started whistling recently.   I have been up to the house three times to look at the window.  The whistle cannot be duplicated while I was there.  I replaced all the weatherstripping around...

the window and recaulked the last time I was up there.    Customer says the window is still whistling.  The only other fix is to replace the window.  They do not make that window anymore so I have to have a different style made and it has to be approved by the manufacturer which I have no control over.  My email is [email protected] for response.  The aol is an old email and not to be used.  We are 2-3 weeks out still until the new one can be installed