I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
M. H. Eades Inc, meet with Joe [redacted] on site to discuss his complaint and find a mutual resolution. Mr. [redacted] had a repair issue for his dock that we have built. The dock was permitted and inspected by the local building department, approving all construction work to meet state and local code....
Mr. [redacted] stated that he call and emailed M. H. Eades Inc however we do not have any records of receiving these emails. Once M. H. Eades Inc reviewed the dock and additional work, we agreed that M. H. Eades should have had the opportunity to correct our own work as we have always done for this home owner or any home owner. The dock was our third project with Mr. [redacted] over the years. M. H. Eades Inc, and Mr. [redacted] have reached a mutual settlement for the expenses he has incurred. At the end of our meeting Mr. [redacted] seemed very satisfied with our resolution and has asked us to work on his home in the future.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
M. H. Eades Inc, meet with Joe [redacted] on site to discuss his complaint and find a mutual resolution. Mr. [redacted] had a repair issue for his dock that we have built. The dock was permitted and inspected by the local building department, approving all construction work to meet state and local code....
Mr. [redacted] stated that he call and emailed M. H. Eades Inc however we do not have any records of receiving these emails. Once M. H. Eades Inc reviewed the dock and additional work, we agreed that M. H. Eades should have had the opportunity to correct our own work as we have always done for this home owner or any home owner. The dock was our third project with Mr. [redacted] over the years. M. H. Eades Inc, and Mr. [redacted] have reached a mutual settlement for the expenses he has incurred. At the end of our meeting Mr. [redacted] seemed very satisfied with our resolution and has asked us to work on his home in the future.