Research Properties Inc.

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

I am very sorry to hear that Ms*** is very upset regarding our continued services in her apartment homeThe bee treatments do take several treatments as our certified pest control technicians have made everyone awareAs you can see and as she has stated, she has never been
denied services and it would be fair to say that Mayfair Apartments has been working on this quickly and diligently for herDespite our continued efforts, Ms*** has already been given the option to moveBelow is included the letter that was given to her on July 17, and she wrote back stating she would give a day notice when she found another placePlease let me know shall you need additional informationWe are more than happy to help!
Respectfully,
*** ***
Property Supervisor
###-###-####
Mayfair Apartments
Harmony Lane
Jeffersonville, IN
###-###-####
July 17,
Courtney McGraw & *** Valsak
Gail Court #
Jeffersonville, IN
Dear MsMcGraw & MsValsak,
Based on your multiple complaints, we are aware that you are having concerns the beesOur intentions are to be responsive to our residents and make them as happy as we possibly canWe had *** Pest Control treat your apartment on June 22, and July 17, 2015.
Since our previous efforts to remedy your dissatisfaction have been unsuccessful, we would like to offer you the opportunity for an early release form your lease obligation. You have always paid promptly so we will be happy to give you a favorable rental payment reference. This accommodation allows you to choose to move and gives you the peace of mind of knowing you have additional options. All we ask is that you give us some written notice of your intentions and turn in your keys
Please let us know your plans.
Best Regards,
*** ***
Property Supervisor
Mayfair Apartments, LLC