Rescue Roofing Specialists

Review: In 2013 I had Rescue Roofing to put a new roof on my house at [redacted] This contract came with a 5 year warranty on the workmanship. I called them in February of this year & they sent an employee out with a caulking gun to fix the roof . This did not fix the roof. I had just put all new ceilings in the house & now there are big water stains in the living room. I have contacted Rescue Roofing starting back in March ,2016,they say they will get their roofing guy to contact me & fix the roof. I have called 5 times since March & so far my roof has not been fixed & they no longer answer the phone.Desired Settlement: I need for Rescue Roofing to come & fix the leaking roof

Business

Response:

Our company has been in contact with Mrs. [redacted] today July 21, 2016. We will be at the residence on Wednesday July 27, 2016 around 11 am so the damages can be examined and addressed. Our company will be able to determine after inspecting if this is indeed a warranty issue or if this is routine homeowner maintenance negligence. Thank you, [redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,