We have been in contact with the participant and resolved the issue.
She
is on the WTW2 (Welfare to Work 2 Plan), and is eligible for supportive services
(mileage or transportation, child care, etc.) for one school. She was submitting mileage logs for two
schools, which was creating...
submission errors. The amount paid to her for the month of January
was
accurate as it supported the activity for one school that she was assigned.
The
unit manager provided the participant with the grievance process for the WTW
program. This process, along with the names and numbers of the appropriate
individuals is posted in the lobby of the welfare office where she receives
service. She was not aware of this grievance process prior to filing the Revdex.com
complaint.
We have been in contact with the participant and resolved the issue.
She
is on the WTW2 (Welfare to Work 2 Plan), and is eligible for supportive services
(mileage or transportation, child care, etc.) for one school. She was submitting mileage logs for two
schools, which was creating...
submission errors. The amount paid to her for the month of January
was
accurate as it supported the activity for one school that she was assigned.
The
unit manager provided the participant with the grievance process for the WTW
program. This process, along with the names and numbers of the appropriate
individuals is posted in the lobby of the welfare office where she receives
service. She was not aware of this grievance process prior to filing the Revdex.com
complaint.