Republic Bank Of Norman

Please
accept this correspondence as a formal response to your letter dated May 17, as received by RepublicBank & Trust,Norman, Oklahoma via mail regarding the above referenced complaint.As
always, Republic Bank & Trust believes in
providing excellent customer service and are
saddened when a customer feels
otherwiseTo that end, the events of this transaction have been carefully reviewed and it was
determined that at no time were the customer's funds unavailable for withdrawal at our teller lineAs is typical, various account types require specific internal procedures which were executed immediately by our
Banker in order to complete the transaction in a
timely mannerWithin minutes of the customer's
arrival, multiple Bankers were assisting the customer in order to calm the disorder, permit the funds to be received expeditiously and allow the customer to exit the facility.Should you have questions or require additional information, please
contact me at your convenience by calling ###-###-#### or by e-mailing me at ***@rbt.com