rePlanet, LLC

Final Consumer Response / [redacted] (2000, 9, 2016/02/29) */ After contacting them more times, they agreed to pay me the differenceI was to pick up the ticket at the recycling center but when I arrived I was told "I always cause problems & to leave & take my recyclables somewhere else"I did that & advised the company who agreed to mail me the ticketThanks, Case closed!!!!!

Thank you *** for taking the time to discuss your complaint with meI do apologize for the poor customer service you received at our recycling centerI have documented all information you have given me and will forward over to the Supervisor and Area Manager of this locationThis will be logged
as a complaint on employee behavior and seriously investigated for the moisture deductions you receivedWe do take these complaints very seriously and make every effort to correct them. I am sending you a check in the amount of to compensate you for the amount that was deducted. Thank you again for your time and please do not hesitate to contact me if you should ever need assistance.Sincerely,
*** ***, Customer Service Manager
N Haven Ave, Suite 120, Ontario, CA
Direct ###-###-#### Cell
###-###-#### Office ###-###-####
rePlanet.com

Final Consumer Response /* (2000, 9, 2015/12/03) */
On 12/1/I was contacted by a *** from Replanet recycling about the voucher incidentHe notified me that the regional supervisor had been replaced because of failure to reply to multiple complaints in the areaI was informed that I could
meet him at the Rio Ranch Replanet location to pick up my voucher for the materials I attempted to recycle on 11/19/I meet with *** at approximately 9:AM on 12/2/to obtain the voucher

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12287379, and find that this resolution is satisfactory to me.I will go to this business one more time and file another complaint if they continue the same practices

Final Consumer Response /* (2000, 9, 2016/02/29) */
After contacting them 2 more times, they agreed to pay me the difference. I was to pick up the ticket at the recycling center but when I arrived I was told "I always cause problems & to leave & take my recyclables somewhere else". I did that &...

advised the company who agreed to mail me the ticket. Thanks, Case closed!!!!!