Rent-A-Center Reviews (%countItem)
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Address: 1200 Parsons Ave, Columbus, Ohio, United States, 43206-3536
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I came into the to store after dealing with some health issues with myself and my mother and the Manager of the department became rude and very combative with me. She threaten me and refused to take my payment and kicked me out of the store. After I was told to leave, she then had her employees call me every day when I requested for the district manager to call me to resolve the matter. I was told by the employees that this person told them he had spoken to me many times which was not true and the store continued to call. I would like this matter looked into. The manager at the store needs to be removed there was no need to for this woman to be as rude and to refuse me service as well as my payment as I was going to pay off my account.
Ms. purchased her merchandise through AcceptanceNow (formerly RAC Acceptance) located in a Value City Furniture store.Ms. signed her contract with AcceptanceNow; therefore, Value City Furniture will be unable to help Ms. with her complaint. Value City Furniture has no legal right to exchange, refund or alter an AcceptanceNow contract. Ms. will need to contact an AcceptanceNow representative at (888) 672-2411 or by mail at 5501 Headquarters Dr, Plano, TX 75025.Please remove this complaint from Value City Furniture’s record and forward it to AcceptanceNow.