Renew Home Exteriors Reviews (47)
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Renew Home Exteriors Rating
Address: 7264A Glenview Dr, Richland Hills, Texas, United States, 76180
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I received my estimate within two days and was very pleased with the cost The job took about and the crew had to work in very cold and windy conditions We are very pleased with the chimney siding job It looks amazing and it's a great upgrade to the exterior of our house
Mr*** We do apologies for any lack of communication on Renew Home Exteriors part. I was aware that we did try and cancel your job and refund your money back in May since we could not find product that match your existing siding. You did ask ***
***, sales personal, for Renew Home Exteriors to hold off on cancelling your job until we could find matching product or alternative route. We did receive a call from you 7/14, stating you wanted to see what the status was on your job. On 7/you called and ask for a refund. On 7/a check in the amount of $(check number 1136) made out to you and mailed the same day. Once again we do apologies for not being able to find matching product for your home. I will follow up with the office personal and see what happen on the phones going straight to voice mail, our phones should be answered during business hours.Thanks for your understanding*** ***
Extremely pleased Looks beautiful Crew came when they said they would and stayed on the job until it was completed No work and day and not show up for days They were here every day until finished Love the product and the Renew Home Exteriors/staff
Great experience! David was very professional and kept me updated through the whole processWill hire again for future work
We were very very pleased with using Renew for doing some repairing and installing of vinyl siding on our houseMichael was incredibly personable and informative when we were getting quotes After we chose them, they delivered on every promise he madeWe felt they went above and beyond to make sure that we got more than our moneys worth
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Mr. [redacted] We do apologies for any lack of communication on Renew Home Exteriors part. I was aware that we did try and cancel your job and refund your money back in May since we could not find product that match your existing siding. You did ask [redacted]...
[redacted], sales personal, for Renew Home Exteriors to hold off on cancelling your job until we could find matching product or alternative route. We did receive a call from you 7/14, stating you wanted to see what the status was on your job. On 7/19 you called and ask for a refund. On 7/20 a check in the amount of $450 (check number 1136) made out to you and mailed the same day. Once again we do apologies for not being able to find matching product for your home. I will follow up with the office personal and see what happen on the phones going straight to voice mail, our phones should be answered during business hours.Thanks for your understanding[redacted]