Renaissance Salon & Day Spa

Dear Ms***,In regards to complaint number #***, we have spoken with our residents, *** *** and his wife ***, on multiple occasions before and after the complaintOn April 18th, 2016, we were able to come up with a solution that worked for both them and usWe have
apologized for any and all inconveniences that have come up throughout this situation.If you have any questions feel free to contact the office at *** ***. Thank you,

Dear Ms. [redacted], In regards to complaint number #[redacted] we contacted our resident [redacted], on Friday November 6th, and her compliant has been addressed. We did give her an apology. If you have any questions feel free to contact the office at [redacted] Thank you,