This is in response to the complaint on the enclosed letter sent to us by Revdex.com. The customer complained we were out of stock on an item when she visited our Florence Store on 10/14/16. Although we did have inventory on hand, we apologize that the Customer was not able to locate the product while...
visiting us. We did receive this comment sent to Revdex.com via e-mail from the Customer and an associate has called the Customer and has left a message with her. The Customer Stated she thought the ad item was a marketing tactic to lure people into the store with the implication we did not have the item to sell. Actually, at least in our business, that is never the case. It is always our intention to have product on hand that is advertised. Yours truly,[redacted] Remke Markets(original attached)
This is in response to the complaint on the enclosed letter sent to us by Revdex.com. The customer complained we were out of stock on an item when she visited our Florence Store on 10/14/16. Although we did have inventory on hand, we apologize that the Customer was not able to locate the product while...
visiting us. We did receive this comment sent to Revdex.com via e-mail from the Customer and an associate has called the Customer and has left a message with her. The Customer Stated she thought the ad item was a marketing tactic to lure people into the store with the implication we did not have the item to sell. Actually, at least in our business, that is never the case. It is always our intention to have product on hand that is advertised. Yours truly,[redacted] Remke Markets(original attached)