Remco Memorials Ltd - Saskatoon

After my husband passed away in October 10, 2013 I contacted Remco Memorials in Saskatoon. I paid a $3000.00 down payment for a head stone in August of 2014 I still have not recieved the headstone and the Manager said that he is unable to give me a definite date when the headstone will be placed but said he will send me an email when it is placed. [redacted]. [redacted]. I have been down to Remco many times but most of the time there was a note on the window and nobody was there when the Manager was in I did not receive any satisfactory answers. I have waited long enough and would like this completed.Product_Or_Service: HeadstoneDesired SettlementI would like the stone placed by a specific date or a complete refund and my information that Remco has given back to me.Business Response [redacted]As discussed with the client, the marker was created, however can only be installed once the ground has thawed and the cemetery allows us in. This is to ensure that the equipment does not ruin the other graves in and around the grave that is being marked. The Marker was installed. Photos of the marker were sent to the client on May 12th. [redacted]Consumer Response (The consumer indicated he/she ACCEPTED the response from the business.)