Remax Alamo Realty

I would like to respond to our past Tenants complaint, alleging that we have not responded to their 30 day notice of move-out. Let me first start off by saying that the complainant's lease ends September 30, 2018.I notified them in June, by phone, that we were thinking of selling the property and we would like their cooperation with showings for the sale. At that time, he stated over the phone that it was perfect timing for him, as he was intending to use the military clause in the lease to give us 30 days notice. The tenant sent an email on June 27, 2018 saying they were giving their 30 day notice.As you will see in the attachments, the military clause DOES NOT include discharge from the military as reason for being released from the lease. We decided to let go ahead and receive his notice, as the real property and personal property was in a deteriorating state and condition. The tenants left used items on the porch and in the driveway in a continuous yard sale for weeks, rotting in the sun and rain. The yard was not maintained, and we had to send over and pay for the yard maintenance several times during their tenancy, at our expense. We even offered to let them borrow extra yard tools of ours so they could keep the yard maintained.A preliminary letter of pending charges was sent on July 3, 2018 prior to their move-out, that consisted of numerous late charges, bounced e-checks, and insufficient funds charges, that are allowed per the lease. This did not include any damages to the property, as I had not yet entered.The tenants moved out July 12, 2018 at their choice.After their move-out, we attempted to gain access to the property. Upon entry, I was so overrun by fleas, that I immediately contacted my pest control company for treatment. Because of the extent of the infestation, the property had to be treated FOUR times over the course of four weeks. Tenants had a cat.Once I was able to access the property, and fully compile a list of damages and get estimates, the final charges were sent to the tenant on July 27, 2018. I didn’t get forwarding address at move-out. I still don't know where they moved to. I was in constant contact by phone with the tenants, and was only able to assess interior damages once the fleas were dead, which took several weeks. When I had a list of the damages that I was going to charge them for PLUS pending charges, it was sent to the tenants on July 27, 2018.Attached you will find:-Tenants 30 day notice email, dated June 27, 2018. If the military clause had taken effect, it would have extended to 30 days after the next rent was due, July 1, per the lease.-A copy of the tenant's military discharge form-Preliminary notice of pending unpaid charges, not including any repairs, sent on July 3, 2018-A copy of their final move out expenses showing all the NSF charges and damages to the property, including mowing charges because tenant's would not mow and trim the yard as per their lease, Sent to them August 27th, 2018. -A copy of Paragraph 10 of their lease describing terms of the deposit.-A copy of Paragraph 28 of their lease describing the terms of how the military clause can be used. I would like to file a counter complaint, have this complaint removed immediately, and see when and how he will be paying us the balance owed. -- ***RE/MAX Alamo RealtyBroker/Owner