Reliable Resource Electrical Installations

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolvedHowever I would like to add to this response, that I did acknowledge we were responsible for overagesThese overages were paid to our builder and added into the total purchase price of the homeThe amount paid to the builder for these overages was $1,We recently did sit down with our builder and collectively found duplicated charges on the second invoice, as well as up-charging for a couple of the itemsThere were several items that our builder was responsible forI still maintain that we should never have been served a lien, when in fact, our builder was responsible to pay these overages as we had paid him directlyFurthermore, the electrical company's contract was with [redacted] directly An agreement has been made within the last week after our builder came to our home to review the invoicesI would consider this case closed as long as we get no further bills and/or liens placed forward onto our propertyAll in all, this demonstrated very unethical business decision Regards, [redacted]

It is not our usual manner of doing business, collecting payment from the customer for additional work requestedBut in my opinion, it was a verbal agreement that [redacted] & [redacted] would be responsible for ALL the additional work requestedMrs [redacted] and I walked the project and made a list of all additional workI then put it all together on an Estimate for herI have a copy of that with her handwriting saying they were responsible for $of that listAt a later date, Mrs [redacted] requested more items to the list adding $to the original estimate(all of which are itemized on the Change Order Invoice.) There were NO duplicate items on the invoiceOnly carried over from the original estimate to the final invoice An agreement was reached with [redacted] Incand the [redacted] 's to resolve this matter

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. However I would like to add to this response, that I did acknowledge we were responsible for overages. These overages were paid to our builder and added into the total purchase price of the home. The amount paid to the builder for these overages was $1,680. We recently did sit down with our builder and collectively found 17 duplicated charges on the second invoice, as well as up-charging for a couple of the items. There were several items that our builder was responsible for. I still maintain that we should never have been served a lien, when in fact, our builder was responsible to pay these overages as we had paid him directly. Furthermore, the electrical company's contract was with [redacted] directly.   An agreement has been made within the last week after our builder came to our home to review the invoices. I would consider this case closed as long as we get no further bills and/or liens placed forward onto our property. All in all, this demonstrated  very unethical business decision.
Regards,
[redacted]

It is not our usual manner of doing business, collecting payment from the customer for additional work requested. But in my opinion, it was a verbal agreement that [redacted] & [redacted] would be responsible for ALL the additional work requested. Mrs. [redacted] and I walked the project and made a list...

of all additional work. I then put it all together on an Estimate for her. I have a copy of that with her handwriting saying they were responsible for $1480 of that list. At a later date, Mrs. [redacted] requested more items to the list adding $1995 to the original estimate. (all of which are itemized on the Change Order Invoice.) There were NO duplicate items on the invoice. Only carried over from the original estimate to the final invoice.    An agreement was reached with [redacted] Inc. and the [redacted]'s to resolve this matter.