Reliable Business Consultants

Reliable Business Consultants/Business Entity Solutions/All On Line   With regards to the charges which are in dispute: The contract signed ** April 2015, which is electronically dated ** April 2016, was cancelled he next day by e-mail, to the e-mail address on the...

contract.  No confirmation was received by me, or phone calls so I resent the e-mail twice (3 times in all).  No cancellation has been received.  They bullied me into signing up for their service and I told them I wasn’t comfortable doing this, but they already had my credit card details, it was as if they had all my available credit in front of them.  The very next day I cancelled. With regard to the disputed charges of April **, again they had bullying tactics, they told me I had to pay to set up an LLC, an EIN, a credit line and a book-keeping system.  I did not have a chance to investigate them as they bullied me into signing.  An EIN is free from the IRS, an LLC is free other than the filing fee, which I had paid myself, a credit line is free, and I did tell them at the outset that as I had my identity stolen I would not be able to get credit for a few months, however [redacted] Tel: [redacted] distinctly said a credit line would be available.  I spoke to a lady from Seed Capital and she confirmed what I had thought.  The book-keeping system they told me I had to have  I had already in my Microsoft office suite.  The services in the contract signed April ** 2015, but electronically dated ** April 2016 are all bogus. I started to investigate these people and found they have done this same thing to people all over the United States and other countries. I have since filed complaints with the Revdex.com New York and the Federal Trade Commission. There has been no contact with these people since.  They have not contacted me either by phone or e-mail. These merchants already had numbers to all my credit cards.  Bearing in mind I had my information stolen in the Anthem Security Breach in December 2014.  Which I can prove as I have a large file on this including police reports, credit bureau reports and affidavits.   I put in my first claims for ** April within the 30 days and am awaiting credits to the accounts.

Reliable Business Consultants/Business Entity Solutions/All On Line   With regards to the charges which are in dispute: The contract signed ** April 2015, which is electronically dated ** April 2016, was cancelled he next day by e-mail, to the e-mail address on the contract.  No...

confirmation was received by me, or phone calls so I resent the e-mail twice (3 times in all).  No cancellation has been received.  They bullied me into signing up for their service and I told them I wasn’t comfortable doing this, but they already had my credit card details, it was as if they had all my available credit in front of them.  The very next day I cancelled. With regard to the disputed charges of April **, again they had bullying tactics, they told me I had to pay to set up an LLC, an EIN, a credit line and a book-keeping system.  I did not have a chance to investigate them as they bullied me into signing.  An EIN is free from the IRS, an LLC is free other than the filing fee, which I had paid myself, a credit line is free, and I did tell them at the outset that as I had my identity stolen I would not be able to get credit for a few months, however [redacted] Tel: [redacted] distinctly said a credit line would be available.  I spoke to a lady from Seed Capital and she confirmed what I had thought.  The book-keeping system they told me I had to have  I had already in my Microsoft office suite.  The services in the contract signed April ** 2015, but electronically dated ** April 2016 are all bogus. I started to investigate these people and found they have done this same thing to people all over the United States and other countries. I have since filed complaints with the Revdex.com New York and the Federal Trade Commission. There has been no contact with these people since.  They have not contacted me either by phone or e-mail. These merchants already had numbers to all my credit cards.  Bearing in mind I had my information stolen in the Anthem Security Breach in December 2014.  Which I can prove as I have a large file on this including police reports, credit bureau reports and affidavits.   I put in my first claims for ** April within the 30 days and am awaiting credits to the accounts.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 RBC was one of four companies that contacted me within a two month period of time all selling their services to me to help make my on-line business grow.  All four companies were to be working with me through Impact Knowledge, my coaching company.  Since all four companies called around the same time;  all of them had the same type of service agreement; [redacted] contacted me not only with RBC but also Business [redacted], I became very confused which company was to do which service.  I started working with IK in May; as of September my website was still not ready.  I sent a very assertive email on September **, 2014 requesting a full refund because the services that had been promised by all of these companies had not been fulfilled.  The response back was, I could not get a refund, but they would build a new website for me with a different coach.  I was told I had to sign a form releasing them of any further complaints on my part. That is the form RBC is referring to that I have gone against.  Apparently it is acceptable in their way of doing business with the public, for them to have collectively taken $27,860.00 from me.  Within two months these four companies maxed out my credit card, but in their sales talk, I was told I would get a corporate credit card that I would be able to transfer all of my business expenses on to and get everything out of my name.  That never happened.  All of the notes that I took during their sales talk of goals that they said were attainable never happened.  RBC actually charged me $6,400 of the $27,860.00.  I have sent each company the same letter and filed my complaint with the Revdex.com and FTC.  I am now in the process of sending all of my information to the appropriate Attorney Generals in the different states.  No I am not satisfied with their settlement, but I have also learned over this period of time in losing over $100,000.00, these type of companies will always have the last word.  It is sad that something like this can happen to innocent people so quickly; I have learned an expensive lesson that I'll never make again.  I am still requesting a full refund as is being stated in my complaint to the Attorney General of New York.  Thank You for allowing me the chance to state my point of view.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Reliable Business Consultants regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Reliable Business Consultants regarding complaint ID [redacted].Sincerely,[redacted]

Review: I Purchased their(Reliable Business Consultants LLC) Service on April [redacted], 2014 for the charge of $2,995.00, The salesman was a telemarketer who up sold me services over the phone in regards to a prior purchase of a business opportunity from a different company that was sold to me in the form of coaching classes and a [redacted] web site. The Services I was suppose to receive was a Business Entity set up and a corporate credit building and training standard. During the sales call, the salesman said I would be able to make enough money to pay off the cost of their services and I would be able to make a lot of money. The salesman says I needed their services in order to receive special tax benefits, The salesman insinuated that It was a difficult process to set up a LLC and that I could not do that by myself, They said my Web site would rank high in a google search. I was told I would have a Coach to help me through this whole process, They said my coach would help make these changes as it is very important for me to know how to update and maintain my site. I was told I would have help from my Coach to show me how to add categories, change the category images and add products to my site. It took a few hours to hear the price of their service, so by then I had heard all the up sides of their service, so it seemed reasonable to move forward. I never was informed of my cancellation rights over the phone. I was rushed thru the actual purchase, I had given them my credit card numbers for the purchase to their service before seeing the contract and they had all the time in the world to talk to me about their services but then when it was time to take my money it was rush, rush. The service I got was Nothing like I was promised. all they did was build a website. There are some missing pieces to what I thought I was buying and what I actually received . I do not feel comfortable working with this company.I could not talk to this [redacted],hes email went to the Coach with the impact ki.Desired Settlement: We (my husband and I) would like a full refund of $2,995.00Reliable Business Consultants This is because What was implied by the telemarketer that misrepresented the service during the sales call and what we really received was not the same thing

Business

Response:

[redacted], We apologize for any inconvenience. We do show that you purchase the Business Entity Setup and Corporate Credit for $2995 on March [redacted] 2014. As per section 3A of your signed agreement, we did go over that no earnings claims were made, or could be made. We never promise any earnings of any kind as this is an effort based program, and we cannot promise what effort will be put in by you. We are available for services and assistance and to help guide you. I do show that your entity binder was shipped to you [redacted]. As for your credit, sessions were completed and I do show that they did not have your completed paperwork to help you start setting up corporate credit under your entity with your EIN - you had your one-on-one sessions as shown below. We still have every resource ready to assist you as soon as you are ready to get back on board and are ready to utilize your completed assignments for more detailed mentoring. Your coach and team are available to you at your pace. We do not feel a refund of $2995 is due since we have allocated those funds to your sessions, your EIN setup and the assistance in your corporate credit. Corp Credit Session Note: (this is how your corp credit was delivered - through one-on-one sessions)Coaching Session[redacted]03/**/2014 08:22 pmCoaching SessionSession:03/**/2014Corp Credit Session 3 - Today for our session, we discussed vendor trade lines. We discussed why they are important in building their business credit profile. I explained how vendor trade lines with vendors that report to the major business credit agencies would open the credit profiles for their business with those agencies if they have not already been opened. I also explained that by setting up five net 30 vendor trade lines, using those trade lines, and paying them off 5 to 10 days before the 30 day limit that the vendors will begin reporting positive references to the major credit agencies. Finally, we began researching some possible vendors found in the corporate credit lesson number four.Coaching Session[redacted]04/**/2014 08:16 pmCoaching SessionSession:04/**/2014Session 4- – Today for our session, we discussed revolving credit lines and credit card accounts. I explained that revolving credit lines allows them to pay a “minimum due” per month and not the full outstanding balance and explained that having revolving credit lines for their business in addition to an installment debt trade line will begin reporting positive references to the major credit agencies. I explained that simply having the account is not enough and that they will need to actually use the cards and continue to make at the very least the minimum due payment. Finally, we looked through possible business credit cards to apply for found in corporate credit lesson number five. I explained that they would need to apply for and obtain at least three revolving credit lines to begin building their business credit profiles.

Review: I paid US$2495 ($3233 Australian$) for a 17 page Business Plan that was a mail merge document ie all they did was merge my company name and address into an existing business plan. They didn't even get my company name right (I had to get them to correct it three times). I was told that the business plan would be needed to get a loan from the bank, but my bank doesn't want it.Desired Settlement: I was pressured into engaging with this company and I have not had a need to use such a business plan - which is still unfinished, I believe. I would like a full refund.

Consumer

Response:

At this time, I have not been contacted by Reliable Business Consultants regarding complaint ID [redacted].Sincerely,[redacted]

Review: I purchased a service from RBC on July *, 2014 for the sum of $3.990.00. The person who contacted me was [redacted]. The service was to market my products on my website, which had not been built yet. RBC was to market my website on [redacted] and [redacted].

Basically all social media. I tried to explain to [redacted] that I didn't need this yet, as my web site was not built. After some haggling and perceived reduced price for purchasing at that particular time, I bought the service. In the next few weeks I was contacted by the coaching team which is [redacted]. I spoke with several "coaches" over the next few months who were trying to get me to tell them information regarding my website that wasn't built yet. So during this time, no services were performed on my behalf. After some tense moments with [redacted], who was building my web site, I have made progress with the site. Because [redacted] took so long to build the site, they agreed to upgrade my package from them and to market my website in the same way that RBC had agreed to. I called RBC and spoke to [redacted] about my situation and since no services had been performed that I wanted my money back.. He said that he would talk to his boss and see what he could do for me. That conversation was Tuesday March **. He assured me that he would call me back. I have called his office every day since and have not received any call from [redacted] since. I also called [redacted], who handles their "coaching' and they sent numerous messages to him to contact me. I feel as if [redacted] knows that legally RBC has no right to keep the money and will not call me back. All I want is to be refunded my money because no services were performed. I know that this situation could end up in mediation and I am prepared to do what I have to.Desired Settlement: All I want is my $3,990.00 refunded to me as no services were performed.

Business

Response:

[redacted], I do want to address some things regarding your complaint. I do know that you spoke with [redacted] regarding your request for a cancel. Because this is out of his hands, he pushed this up to his supervisor who is in the middle of processing your request. Because this purchase was made in July of 2014, the company does need to see what money has already been allocated on your behalf to provide the services you purchased. Attached is a snippet of your system notes showing that your one-on-one sessions had already been underway. Unfortunately, we cannot control what another company has or has not done. If your website was not completed, this is not the responsibility of Reliable Business Consultants. What we can answer to is what is what you purchased and that is [redacted] and [redacted]. Now your [redacted] was sent to you and delivered tracking number [redacted] through [redacted] (proof-of-delivery attached). Please note that we are always able to swap out services until your URL is ready for your social media ideas, and / or we are always available to put services on hold at no cost and pick them up again when available. We have had clients who have their website in the works that implement what they purchased once it is finished. These options are available to you. We apologize that you feel you needed to seek the services of the Revdex.com, we appreciate the opportunity to remedy this for you fairly.

Review: This company preys on people who are trying to start an on-line business. They call and ask for your personal information regarding credit cards, etc. They tell you they have been referred by other companies. Once they get the information they promise all sorts of plans and charge $8,000 for each 'service'. They do nothing and they lie. I told them I would not be able to get a line of credit due to my identity having been stolen, but they said it was no problem. They charge thousands of dollars for services which you can do yourself. I cancelled my agreement with them within the 3 day period and received no confirmation of cancellation, despite having e-mailed them 3 times. I have since read about their scamming techniques on various websites. They have taken many people. I warn anyone not to deal with them.Desired Settlement: Full refund of all monies paid.

Business

Response:

Reliable Business Consultants/Business Entity Solutions/All On Line With regards to the charges which are in dispute: The contract signed ** April 2015, which is electronically dated ** April 2016, was cancelled he next day by e-mail, to the e-mail address on the contract. No confirmation was received by me, or phone calls so I resent the e-mail twice (3 times in all). No cancellation has been received. They bullied me into signing up for their service and I told them I wasn’t comfortable doing this, but they already had my credit card details, it was as if they had all my available credit in front of them. The very next day I cancelled. With regard to the disputed charges of April **, again they had bullying tactics, they told me I had to pay to set up an LLC, an EIN, a credit line and a book-keeping system. I did not have a chance to investigate them as they bullied me into signing. An EIN is free from the IRS, an LLC is free other than the filing fee, which I had paid myself, a credit line is free, and I did tell them at the outset that as I had my identity stolen I would not be able to get credit for a few months, however [redacted] Tel: [redacted] distinctly said a credit line would be available. I spoke to a lady from Seed Capital and she confirmed what I had thought. The book-keeping system they told me I had to have I had already in my Microsoft office suite. The services in the contract signed April ** 2015, but electronically dated ** April 2016 are all bogus. I started to investigate these people and found they have done this same thing to people all over the United States and other countries. I have since filed complaints with the Revdex.com New York and the Federal Trade Commission. There has been no contact with these people since. They have not contacted me either by phone or e-mail. These merchants already had numbers to all my credit cards. Bearing in mind I had my information stolen in the Anthem Security Breach in December 2014. Which I can prove as I have a large file on this including police reports, credit bureau reports and affidavits. I put in my first claims for ** April within the 30 days and am awaiting credits to the accounts.

Consumer

Response:

At this time, I have not been contacted by Reliable Business Consultants regarding complaint ID [redacted].Sincerely,[redacted]

Review: We signed with Reliable Business Consultants to help set up a home based business. They were to help us get the necessary business permits and other paperwork done, they would help with getting business credit, and any other business related information/planning we needed. [redacted] called and went over what he would be helping us do and even came up with some names to call the business. He was to give us a few days to decide on a name and call us back. We did not hear from him within a week we called and left a message stating we wanted to cancel and get a refund. We got busy with other things like cancelling the home business were had bought because they were not coming through with their end. Then out of the blue a new person from Reliable Business Consultants called and told us he was sorry that no one had been in touch and he wanted to know where we stood. We told him that we had left a message to cancel and get a refund. He then handed us over to his boss and we told him that no one had answered our messages and we wanted a refund. He said that it was to late for a refund but he would see and he was sorry that we had fallen through the cracks and he would see what he could do. He have not heard from anyone at Reliable Business since. We talked to our lawyer and was advised to dispute the credit card charges and we are. So far nothing has happened and we are still waiting. It was also advised that be complain to Revdex.com and maybe the New York Attorney General's complaint department.Desired Settlement: We would just like the credit cards refunded the charges.

Business

Response:

We apologize for any inconvenience you have received. We are currently disputing your chargeback through your credit card company, so there is not much we are able to do while your funds and services are tied up in that dispute. We must abide by your credit card company's regulations of answering your dispute through their process. Once your dispute is opened, communication goes through your credit card company. If, and when, this dispute is closed, we will abide by the ruling made by your credit card company. Please know that there is nothing we are able to do since your credit card company has already returned your money back to you.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I paid Reliable Business Consultants $7,995.00 for business consulting that included 6 [redacted] videos, [redacted] and Social Media, to structure backend of business and Website Content Writing. I received 1 [redacted] Video, a picture off of a website that this all started with but that was not acceptable and a phone call follow-up for Social Media that could never be executed professionally because the website was changed without my permission by the time they sent me the picture for Social Media. I called to get the 2nd You Tube done and left messages but they never returned my phone calls. I heard nothing about website content I then discovered that they charged me an extra $2,000 for which I paid $500 up front and was to finance the rest. I made one payment and quit as I realized this is part of a big scam that started under the premise that I was advertising for [redacted] through this website I had paid for. I did receive $299.00 refund from the website company yesterday. I also paid $1,995.00 for business set-up that I culd have done myself. That was done under a different name OPC Fulfillment. I am a Senior Citizen that is trying to make extra income to supplement Social Security and these people took every last cent that I had put aside. Like I said, this all started thinking I was spending $299 to be an affiliate marketer for [redacted]!!! I had no idea that I was going to get hit with charge after charge. The attitude of salesman was belligerent and condescending, giving me the impression that if I didn't use their services I wouldn't get anywhere.Desired Settlement: I want the entire $7,995 + the $500 I was charged for Social Media refunded to me. I also want the $1995.00 I paid for business structuring. The way this was all handled is plain fraud.,

Consumer

Response:

At this time, I have not been contacted by Reliable Business Consultants regarding complaint ID [redacted].Sincerely,[redacted]

Review: I am now, a 76 year old Vet and I was contacted by this company from one of their many offices country back in Nov. 2014 or possibly Oct. while recovering from [redacted] to purchase a product that I could not live without as they put it. They gave me a spiel and then stated it would only cost $6090. I stated I could not pay that amount and was not interested. That's when they got onto their soapbox about how beneficial this would be to me. I tried to get out of the call but they kept up their pleading and asked me to hold on. They came back saying they had just talked to their [redacted] and they could offer me a family discount of $4990. I still objected and they kept the pressure on with glib talk and personal examples of how this was how they had started in the business. After some time, I relented and they had me scroll down the web page they had taken me to and said just initial the box and sign. I did and that was it. I lost $4990. Feeling sick and uncomfortable about the whole thing, I called back the next morning and after trying to cancel, they told me I could not since I had signed a form that they did not give me time or option to read, that said the 3 day period was no longer valid after accepting a $2000 discount. So that was the beginning of a long and drawn out process where I refused to do as they asked; So they could give me full benefit of their program. They called constantly and I would make appointments and then not respond or talk to them as I was in fear of loosing more money. This went on for a couple of months and I would only talk to them if they would refund my money. I had what would be my final conversation on Feb. [redacted] with [redacted]?) where he put me on with his [redacted] who gave me the name [redacted] or something like that and he told me they would refund my money within 30 days. When I asked why so long, he said it took time and could be 30-60 days but I would get a full refund. So, assuming this was finally done, I received a call from [redacted] stating they had refunded my $2000 2 months ago. I informed her that I was not calling about that but to get a full refund. She said she was not with the company but her company did all their processing. So I told her the story and she said she knew [redacted] but not [redacted]! She stated that she would contact them and get back to me. She also said that the company recorded all their phone conversations so that might work in my favor. She sounded positive and upbeat, saying that she had a good relationship with the company and felt she could get them to reconsider. I did not hear back and tried to contact her at the number she called from but the answering response was that I had reached "Corporate" and to leave my name and number and they would get back to me. They never did and after a couple of weeks I tried again and did the same thing. No response! I tried one last time about a month ago and have not received a response.

I believe I was smooth talked into something I did not want.Desired Settlement: I want them to know that I believe I was taken advantage of as a senior citizen and with health problems that would keep me from doing any type of business. I believe that I have accounted for my actions as well as I can remember. They have everything on file according to [redacted] and that the final conversation with [redacted] would validate what [redacted] stated; that I would get a full refund.

Consumer

Response:

At this time, I have not been contacted by Reliable Business Consultants regarding complaint ID [redacted]. I would amend my complaint to say the dates may be off for the beginning of this statement due in part to not having any paperwork from the company. I do recall it was after my [redacted] and during my recover. That would put the time frame starting sometime in Dec. 2014. Not having responded to the Revdex.com shows me how callous and above the law this company thinks they are. I may. Complain to a Senior Citizen Agency for how they have taken advantage of me!Sincerely,[redacted]

Review: This business contacted me on 06-**-2014 to sell me their services to help my newly established on-line business to grow. I believed them and bought their package for $6,400.00. I was also contacted by three other businesses within two months to sell me their services. All services were different, but I "needed" them all. It comes to be that all four of these businesses are all connected. In all I lost $27,860.00 with these four companies. Total amount lost over the year with all of the scams--$105,000.00. My website never got completed and the services that this business told me I would benefit from never developed. I simply threw my money away.Desired Settlement: I want a full refund of $6,400.00 to be deposited into my bank account. I would never be able to use up a credit of this amount if it would be applied to my credit card.

Business

Response:

We have attached an agreement [redacted] signed stating that she was satisfied with her services and that she would not complain to you guys. She has now gone against that. Last we heard from her, she was excited about our program. Email Received 10/**/2014 11:04 pm EmailOn Aug **, 2014 6:34 PM, "[redacted]" wrote: [redacted], The waiting was worth it!!!! From what I can tell of everything that I see, you and your team have done an absolutely fantastic, wonderful, amazing job. Now you will need to explain to me the next step of getting my products selected. I'm glad that we will be talking tomorrow because I don't think I could have waited until Friday!!!! Hear from you Thursday at 12:30. [redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

RBC was one of four companies that contacted me within a two month period of time all selling their services to me to help make my on-line business grow. All four companies were to be working with me through Impact Knowledge, my coaching company. Since all four companies called around the same time; all of them had the same type of service agreement; [redacted] contacted me not only with RBC but also Business [redacted], I became very confused which company was to do which service. I started working with IK in May; as of September my website was still not ready. I sent a very assertive email on September **, 2014 requesting a full refund because the services that had been promised by all of these companies had not been fulfilled. The response back was, I could not get a refund, but they would build a new website for me with a different coach. I was told I had to sign a form releasing them of any further complaints on my part. That is the form RBC is referring to that I have gone against. Apparently it is acceptable in their way of doing business with the public, for them to have collectively taken $27,860.00 from me. Within two months these four companies maxed out my credit card, but in their sales talk, I was told I would get a corporate credit card that I would be able to transfer all of my business expenses on to and get everything out of my name. That never happened. All of the notes that I took during their sales talk of goals that they said were attainable never happened. RBC actually charged me $6,400 of the $27,860.00. I have sent each company the same letter and filed my complaint with the Revdex.com and FTC. I am now in the process of sending all of my information to the appropriate Attorney Generals in the different states. No I am not satisfied with their settlement, but I have also learned over this period of time in losing over $100,000.00, these type of companies will always have the last word. It is sad that something like this can happen to innocent people so quickly; I have learned an expensive lesson that I'll never make again. I am still requesting a full refund as is being stated in my complaint to the Attorney General of New York. Thank You for allowing me the chance to state my point of view.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

We can only answer for Reliable Business Consultants. We apologize that [redacted] feels this way. We do utilize Impact KI for our fulfillment, so perhaps that is where she feels the companies are connected. We are not the only ones who do utilize their expert services. At this time, no refund can be given. She has signed both her Service Agreement with the cancellation policy on it. At the time of signing, by law, we go through compliance where we verify her information and state the cancel policy. She also signed another agreement months into her services with us stating she wanted to continue. Until she went to the Revdex.com, we did not know she had any grievances with our company. Again, we have reached out to her and she has been satisfied with our services she purchased through us. No refund can be given at this time.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer] Here

I do not agree with how Reliable Business Consultants is looking at my complaint. Obviously, there will never be a way to resolve my complaint because RBC will always have the last say. In this case, we are beating around the bush so the only way to end our correspondence is to agree to disagree. I am not saying that I agree with RBC, but there is no other way to handle the situation. [redacted]

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,