RelayFoods.com Reviews (1)
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RelayFoods.com Rating
Description: Internet Shopping
Address: PO Box 1311, Charlottesvle, Virginia, United States, 22902-1311
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Review: On 9/24/13 I purchased online using www.relayfoods.com a promotional offer for a "bounty basket) - half basket of vegtables for $[redacted]. I used my prepaid [redacted] debit card to authorize this payment. An agreed pick up date was set for 9/27/13. I notified relayfoods.com via email at [redacted] that I was unable to pick up my purchase and that I would like to make arrangements for redelivery. I received a reply 10/2/13 that my order ([redacted]) was cancelled as it was communicated that the promotional offer was only good for one time only purchase. On 10/1/13 I removed my account information including my credit card information from the profile I had set up on relayfoods.com. On 10/7/13 my [redacted] debit card was charged [redacted]. I immediately contact my credit card customer service at [redacted] at 2:30pm and was advised that this purchase could be disputed but was not protected under the terms of the [redacted] agreement as this card is a prepaid debt card. I was instructed to file a complaint with an organization in my state as well as with the merchant directly. I have sent an email to relayfoods on 10/7/13 at 2:04pm and have not received a reply.Desired Settlement: I desire a full refund of [redacted] and cancellation of my [redacted] ending in [redacted] to be removed from their automated renewal cycle and or website.