ReJuva Complex

To Whom It May Concern, Our company, RejuvaComplex Skin, strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: http://www.rejuvacomplex.com/ We feel for [redacted] concerns and have processed a refund in the amount of $Though the customer was past the guarantee period, we are not able to grant the refund requestedIn addition, this customer has been taken off recurring billing and will no longer be billedThis is a one time courtesy for our companyPlease feel free to contact us if you should have any further questions at [redacted] or [email protected] Sincerely, [redacted] Customer Service [redacted]

Our company, RejuvaComplex Skin, strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesWe feel for MrsHouston's concerns and though the customer was past the guarantee period, we are not able to grant the refund requestedIn addition, this customer has been taken off recurring billing and will no longer be billedThis is a one time courtesy for our company Please feel free to contact us if you should have any further questions at [redacted] Sincerely, RejuvaComplex Skin Customer Service [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[I am unable to review or see a response from Rejuva Skin Therapy on this response from the Revdex.com, unless Rejuva is agreeing to refund the additional payment of $***]
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
The reason I am not excepting their response is because of a conflicting statementThey say they are processing a refund then say they are not able to grant a refund I would like a little bit of clarity

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[I am unable to review or see a response from Rejuva Skin Therapy on this response from the Revdex.com, unless Rejuva is agreeing to refund the additional payment of $***]
Regards,
*** ***

To Whom It May Concern, Our company, RejuvaComplex Skin, strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions
for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: http://www.rejuvacomplex.com/ We feel for *** *** concerns and have processed a refund in the amount of $Though the customer was past the guarantee period, we are not able to grant the refund requested. In addition, this customer has been taken off recurring billing and will no longer be billedThis is a one time courtesy for our companyPlease feel free to contact us if you should have any further questions at *** *** or [email protected] Sincerely, *** *** Customer Service ***

To Whom It May Concern, Our company, RejuvaComplex Skin, strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions
for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: http://www.rejuvacomplex.com/ We feel for *** *** concerns, though the customer was past the guarantee period, we are not able to grant the refund requested. In addition, this customer has been taken off recurring billing and will no longer be billedPlease feel free to contact us if you should have any further questions at (888) 506-2262 or [email protected] Sincerely, RejuvaComplex Skin Customer Service [email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
The reason I am not excepting their response is because of a conflicting statementThey say they are processing a refund then say they are not able to grant a refund I would like a little bit of clarity

Our company, RejuvaComplex Skin, strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore
customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesWe feel for MrsHouston's concerns and though the customer was past the guarantee period, we are not able to grant the refund requestedIn addition, this customer has been taken off recurring billing and will no longer be billedThis is a one time courtesy for our company Please feel free to contact us if you should have any further questions at *** *** ** *** Sincerely, RejuvaComplex Skin Customer Service ***

To Whom It May Concern, Our company, RejuvaComplex Skin, strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before customers commit to our 14 day free trial, our customers must affirm to and acknowledge the terms & conditions...

for our autoship program by marking the T&C check-boxes. Please see the following check-out page for more information: http://www.rejuvacomplex.com/ We feel for [redacted] concerns, though the customer was past the guarantee period, we are not able to grant the refund requested. In addition, this customer has been taken off recurring billing and will no longer be billed. Please feel free to contact us if you should have any further questions at (888) 506-2262 or [email protected]   Sincerely, RejuvaComplex Skin Customer Service [email protected]

To Whom It May Concern, Our company, RejuvaComplex Skin, strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before customers commit to our 14 day free trial, our customers must affirm to and acknowledge the terms & conditions...

for our autoship program by marking the T&C check-boxes. Please see the following check-out page for more information: http://www.rejuvacomplex.com/ We feel for [redacted] concerns and have processed a refund in the amount of $98.71. Though the customer was past the guarantee period, we are not able to grant the refund requested. In addition, this customer has been taken off recurring billing and will no longer be billed. This is a one time courtesy for our company. Please feel free to contact us if you should have any further questions at [redacted] or [email protected] Sincerely, [redacted] Customer Service [redacted]

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; -webkit-text-stroke: #000000} span.s1 {font-kerning: none} Our company, RejuvaComplex Skin, strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before...

customers commit to our 14 day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxes. We feel for Mrs. Houston's concerns and though the customer was past the guarantee period, we are not able to grant the refund requested. In addition, this customer has been taken off recurring billing and will no longer be billed. This is a one time courtesy for our company.  Please feel free to contact us if you should have any further questions at [redacted]  Sincerely, RejuvaComplex Skin Customer Service [redacted]