Reichert & Sons Fuel Oil, Inc.

In regard to the complaint filed by [redacted], we will take care of the removal of the oil from his tank when the weather conditions are better. It is best to perform this task when the temperatures are moderate. If you have any other questions, please let us know. Thank you, [redacted]...

[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. 
Since I did not receive response from them timely, I have had the oil pumped out and oil tank removed myself. There is nothing for them to pump, this case can be closed. but I am not at satisfied with them, they don't keep their words with actions, too many excuses, and always complain the person who is not there. I am not expecting anything from them, just want to keep my experience out there to alert other customers.
Regards,
[redacted]