Regional Truck Service Inc Reviews (2)
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Regional Truck Service Inc Rating
Address: Route 17 M-N PO BX847, Middletown, New York, United States, 10940
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Customer contacted firm to pick up truck @ *** ***to stop storage charges being charged at *** ***.Customer wanted the truck delivered to Farmingdale NY at our convenience due to the fact that the registration on the truck was suspended by motor vehiclesThe truck stayed in a secured
yard with no storage chargesThe original phone number provided by customer was disconnectedAfter leaving a message on another number provided the truck was delivered to the location as promisedCustomer did not give a date as to when the truck needed to be at location & truck was unable to be used due to registrationWeather & employee issues did push the delivery back, however the truck has since been deliveredRegional Truck Service strives to deliver the best service possible to our customers
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The truck infact did not have registration. But we paid for a service that was not done professionally. I called a week after they had picked it up from Valks and was promised the next morning it would be in Farmingdale. Lies.. When it didnt arrive I called and Jimmy told me that George their driver had broke his arm and would be done the following Monday. It went on with different excuses everytime I would call for almost 2 months. I spoke with Nicole, Steve, Jimmy and another Lady which I dont recall her name. Its been a frustrating experience. The truck was delivered on Monday and its not drivable due to bolts being stripped by the towing company. I will take further action if Regional does not send someone to fix the bolts that they stripped when they finally delivered my truck.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]