Regency Travel Club

Mr*** had complained that he has never heard of our companyAttached please find the first page of his Regency Travel Club Membership Agreement that includes both Mr*** and Ms*** *** *** as MembersThe purchase occurred in April of this yearMr*** apparently converted
his timeshare to points and was given a Regency Travel Club Membership as part of his purchaseWhile he may not recollect that he did this, it did in fact occurIf Mr*** does not wish to continue to maintain his membership, he is certainly free to cancel at any timehe has been contacted by our servicing division and this has all been explained to himPlease contact me if you have any questions

I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. Regards,
[redacted]