Regency Hotel Office

Initial Business Response /* (1000, 5, 2015/09/14) */
First of all the guest was expecting for Hyatt Regency hesitance and fabricating story was on the first place, they booked it thru Orbitz, they checked in and stayed an hour to contact their provider to cancel reservation and was decline as per
cancellation policy they have on the online
About the parking, we advised them to park on the white zone to unload instead they parked on the tow away zone good thing the tow truck stop by on the premises and asked usI called them instead of saying Thank you, she gave me a bad words
I attached documents to support this response