Regency Home Furniture Decor

Revdex.com: At this time, I have not been contacted by Regency Home Furniture Decor regarding complaint ID [redacted] Sincerely, [redacted]

Revdex.com:
At this time, I have not been contacted by Regency Home Furniture Decor regarding complaint ID [redacted].
Sincerely,
[redacted]

Review: I bought a kitchen room table with four chairs, the table was not new and two chairs was not level to the floor. The day of delivery, they said that they will come at 12:30pm and did not come till 4:30pm, I had to make several calls to the store for them to come. When I notice the chairs and table was no good, I told the delivery man and call the store. They said they would comeback and fix the problem the same day, no one ever came back. The next day I called the store and they said someone would come to replace table and chairs at 3:00pm, no one come. I call store, no one picks up the phone. I go to the store the same and finally they bring a new table. In five days, one table leg starts to loosen and a screw falls out. I go to the store again, they say they will replace it or refund money back the same day at 4:00pm. I get a call that someone is coming to look at the table, no one comes that day, I call back and no one answers. Table and chairs not fixed.Desired Settlement: I would like a refund for kitchen room table and chairs because the product they are selling is not good and they would not fix the table and the chairs.

Consumer

Response:

At this time, I have not been contacted by Regency Home Furniture Decor regarding complaint ID [redacted].

Sincerely,