Regence BlueShield of Idaho

Dear Ms [redacted] ,This is in response to your inquiry regarding [redacted] ***’s concerns, which Regence received on February 12, 2016.Mr [redacted] has addressed concerns regarding a delay in the medication preauthorization process.Regence BlueShield of Idaho would be happy to review Mr***’s concerns, however, our office does need to obtaina signed HIPAA Disclosure Authorization Form in order to release informationOnce this form has been completed,and signed by Mr***, we will review the concerns addressed in Mr***’s complaint to the Better BusinessBureauIf Mr [redacted] has any questions, he is also welcome to contact Regence’s Customer Service department at(866) 240-9580.Please note, all Revdex.com complaints should be submitted to the following email address:[email protected] you have any further questions regarding this letter, please feel free to contact me.Sincerely,Miranda A [redacted] Legal DepartmentRegence BlueShield of Idaho [redacted] @regence.com(801) 333-4961FAX (888) 496-