Regence BlueShield of Idaho, Inc.

Dear Ms. [redacted],This is in response to your inquiry regarding [redacted]’s concerns, which Regence received on February 12, 2016.Mr. [redacted] has addressed concerns regarding a delay in the medication preauthorization process.Regence BlueShield of Idaho would be happy to review Mr. [redacted]’s concerns,...

however, our office does need to obtaina signed HIPAA Disclosure Authorization Form in order to release information. Once this form has been completed,and signed by Mr. [redacted], we will review the concerns addressed in Mr. [redacted]’s complaint to the Better BusinessBureau. If Mr. [redacted] has any questions, he is also welcome to contact Regence’s Customer Service department at(866) 240-9580.Please note, all Revdex.com complaints should be submitted to the following email address:[email protected] you have any further questions regarding this letter, please feel free to contact me.Sincerely,Miranda A[redacted]Legal DepartmentRegence BlueShield of Idaho[redacted]@regence.com(801) 333-4961FAX (888) 496-1560