Regal Medical Group

1st of all there's probably not enough room to share with you do what regal medical has been doing to me for the last year yes yes I said they have been screwing me around for the last year. I have an open wound on my rear buttock and it has been infected multiple times. I just can't seem to get a doctor you got that right II can't get a doctor out of legal medical group in a year. They did send me one doctor it took him a month to get there and when he got there he only showed up half the time. It worked out Mr. Doctor was actually a retired gang member. He acted like one too. I have been switched through At least 6 or more case managers managers in the last year each one getting progressively worse. I have been seeing a nurse at my house for the last year she comes everydayShe is the only thing good that I have received from Is regal medical group in a year. I have been changed progressively progressively to 3 or 4 different hot different hospitals for plastic surgery and I have never even even got to the point I could go there to be seen. They just keep falling through. Keck institute,Loma Linda University medical center, If some other place they were going to send me and me and now it's UC airline. This medical group does not even have a wound care doctor To send me toThis medical group is a joke. Now these mns are sending me to a Vascular Surgeon In Glendora. I have no idea what this is about II have seen in a general surgeon who is also a vascular surgeonWho doesn't want to see me again until I go to plastic surgery if sexually that's what they said needs to be done 8 months ago Or longer. The only doctor who I occasionally see is is an infectious disease doctor I met in the hospital while trying to get rid of the infection these these people gave me from waiting so long. It seems she has been tagged by them with me and personally and personally I don't believe it's it's her responsibility and they're sending me to the wrong doctor. I just recently told them and I mean every word I say that I'm going to Sue them very quickly afterwards after waiting for a year. I have extreme pain in the area I have to sit in that area they tell me not to sit on it but what else am I supposed to do I only have 4 choices stand. Lay down. Sit Or fly and I don't fly very well. I am making kind of a joke about this this but believe me it's not funny at all. I told them if I didn't have a doctor within a week they will have a lawyer very quicklyAnd even if they get me a doctor they may still get the lawyer anyway this amount of time was completely ridiculous and the way that I was discriminated against And neglected They better hope there's no problem in those bones back there that hurt so bad because they can't get me a g*** doctor or to help me. I can very easily get me a lawyer to help meWhen I am readyAnd that's coming very soon.

Hey rigo why don't you give me your response to this I sai see you respond to to your unpaid bills why don't you respond here to sir to your neglected and discriminated against patients who are gonna Sue you. These creeps don't respond to anything oh did I say creepThat is too nice I'll leave it at creep.

But Hey regal,, Respond online right hereI'm waiting for you to respond and make an a** out of yourselves but yourselves which isn't hard for you to do.

To anybody considering getting into this group go get your head examined instead. Look at all the one star ratings, Look at the Better Business Bureau rating and you will find this is just like walking down the sidewalk and stepping in a pile of you know what and now it's all over your shoe. You're gonna have to stand stand next to the curb and scrape it off into the street but but you will still smell smell like poop when it's done. I was told regal was pretty good pretty good you know oh as long as I wasn't sick regal regal was OK. Don't ever have this c*** if have this c*** insurance and have something happen to you because because you can very possibly die. I can very easily die from what's going on with meBut regal medical group does not care about their patience oh did I say patients they don't have patience all they have is accounts it is accounts I am just a number for or for them to make their bottom line.

Listen up you bunch of mns I'm gonna take some of your bottom line away from you no as much of it as I canAnd when I'm done you can pay the tax on it as well if there is any. A lawsuitLike this taken to a jury, That jury doesn't like you anyway do anyway to begin with. Once they see your ratings once they hear what you've done to me Well a good lawyer and I have one will rip you to absolute shreds. You have to have a good litigator though and I do.

To anybody considering getting into regal medical group The largest discredit to United healthcare there ever was. Do yourself a favorAnd go to blue cross or blue shield yield and stay away from Regal medical groupIn San BernardinoIn fact I would stay away from all of them because from what I'm seeingOne is just as bad add as the other.

UCI medical group huh? I think this is just more smoke and mirrors from regal medical group this I believe is now the 4th hospital that I haven't been to yetI think this is just more smoke and mirrors from regal medical group this I believe is now the 4th hospital that I haven't been to yet. They keep scheduling or saying I'm gonna go here yet I never get to see anyone. I believe that I will be able to change engine insurance in October or November but but I spoke to medicare the other day yesterday and filed a complaint with them on regal medical group the medical group for what they've done to me. Just another step towards the courtroom Since I can't be seen in a hospital I'll see you in f* court. Next I have to file another complaint with UCI From there I just call my lawyer

I have a doctor and hospital that specialize in patients with renal failure that Regal said was our of network. They wanted to sent me from San Diego to Murrieta to a hospital and doctor that I am not familiar with to have my gangrenous leg amputated. I have decided to go with plain Medicare to stay with the doctor and hospital that are in San Diego. I can't believe Regal doesn't have hospital or doctor that is in network within the entre county of San Diego that can care for me without me feeling as if they are sending me to s chop shop.

Re at Lakeside MedicalGroup, INC Community Healthcare-September 27, Revdex.com WShaw Lane Fresno, CA Re: Response to Customer Complaint - ID Dear Ms [redacted] : This letter is in response to the complaint referenced abovePlease know that we take these matters very seriously and we sincerely regret any frustration the consumer experienced with our Customer Service DepartmentAs the consumer is a valued member of our medical group, we always strive to provide the highest quality of care and service when it comes to their health and wellnessIn compliance with industry standards and internal policies and procedures, all incoming and outbound customer service calls are documentedOur records do not indicate any contact with our customer service representatives on 5/1/or 5/15/as indicated on the complaintOur records do show that the member spoke with one of our customer service representatives on 9/12/regarding an authorizationHowever, the member became upset and disconnected the callNo further actions were required as the authorization for a second opinion was approved and the case was closedIn addition, according to our documentation on 6/2/17, the member spoke with Customer Service about a second opinion for a physician visit, which was approvedWe also have documentation of two separate subsequent attempts that were made by our OB Courtesy Outreach Team to talk to the member about postpartum care and programsMessages were left on 6/9/and 6/14/To date, the member has not responded to these calls regarding services available to herWe understand the member's frustration about getting her obstetrician visits authorizedHowever, she, or her primary physician, initially requested an obstetrician that was not part of our network and later, it was discovered he had retiredSubsequently, she was referred to another contracted obstetrician for her maternity careOur dedicated Customer Service Department is always available to resolve all issues received from our membersThey are trained to treat our members with 5-Star Customer Service with the goal of meeting our members' needs to the fullestThe health and well-being of every member is important to usWe are passionate about doing all we can to make sure that we provide the best care possible, especially for pregnant mothers so that they may have a positive maternity experience and deliver happy and healthy babiesIf you have any questions, please call [redacted] , Sr, Director at ###-###-####, extSincerely, Regal Medical Group and Lakeside Community Healthcare Balboa Boulevard, Suite 150, Northridge, CA ###-###-#### j regalmed.com t lakesfdemed.com

3/9/15RE: Revdex.com Complaint ID#10466525 To Whom It May Concern:On 3/2/15, Regal Medical Group received a letter from the Revdex.com in regards to Ms*** billing matterI have attempted to contact Ms*** by telephone on 3/2/15, 3/3/15, 3/4/15, and 3/5/
and have left messages on a voicemail for her to call the office to discuss her billing issueThe Senior VP of Clinical Operations for Regal Medical Group, along with our Customer Service Director both have also attempted to contact Ms*** by phone, but without successI also emailed Ms*** on 3/5/in hopes of reaching her but have not received a responseI have researched with our billing department and claims department to see if Ms*** billing issue could be resolved, however, both departments do not show any outstanding billing issuesI also contacted Simi Valley Hospital because in the letter it stated patient was seen at the hospitalThe hospital did not find any outstanding billing for the patient or any communication they may have had with the patient in regards to a billWe need further clarification from Ms*** as we do not have any records that match what she has indicatedWe would like to resolve this billing issue for Ms***Sincerly,*** ***Senior Office ManagerRegal Medical Group###-###-####

Review: I received a bill for a patient that had been seen at the simi hospital. I called and explained that I did not know this person and didn't understand why I was being charged. They told me they would remove it and bill the correct person. A month later I received a letter where it was now in claims!! I called again and the lady told me it was tbuer mistake in billing me. They then said the would contact the claims company and have it closed. A month later I received another notice from claims. I called and had it "resolved" with promises that it wouldn't show on my credit report. It had been a month and guess what showed up on my credit report today? They still have not closed this report in claims and now it is affecting my credit. I'm pretty sure it's illegal to charge me and take me to claims for a complete stranger's bill.Desired Settlement: I would like to see this whole thing closed and all traced of this horrible experience removed from my credit report. I would like in writing that it was an error on their behalf and proof of them removing it from my credit history.

Business

Response:

3/9/15RE: Revdex.com Complaint ID#10466525 To Whom It May Concern:On 3/2/15, Regal Medical Group received a letter from the Revdex.com in regards to Ms. [redacted] billing matter. I have attempted to contact Ms. [redacted] by telephone on 3/2/15, 3/3/15, 3/4/15, and 3/5/15 and have left messages on a voicemail for her to call the office to discuss her billing issue. The Senior VP of Clinical Operations for Regal Medical Group, along with our Customer Service Director both have also attempted to contact Ms. [redacted] by phone, but without success. I also emailed Ms. [redacted] on 3/5/15 in hopes of reaching her but have not received a response. I have researched with our billing department and claims department to see if Ms. [redacted] billing issue could be resolved, however, both departments do not show any outstanding billing issues. I also contacted Simi Valley Hospital because in the letter it stated patient was seen at the hospital. The hospital did not find any outstanding billing for the patient or any communication they may have had with the patient in regards to a bill. We need further clarification from Ms. [redacted] as we do not have any records that match what she has indicated. We would like to resolve this billing issue for Ms. [redacted]. Sincerly,[redacted]Senior Office ManagerRegal Medical Group###-###-#### ...