Initial Business Response / [redacted] (1000, 5, 2015/10/30) */ Contact Name and Title: Kelley H [redacted] Contact Phone: 780-434- Contact Email: ***@reflectwindow.com Please be advised that the refund for your window locks has been put throughPlease let me know if you didn't receive itI am sorry for any trouble this may have caused Initial Consumer Rebuttal / [redacted] (2000, 8, 2015/11/02) */ I received a refund today
Good Morning [redacted] , I do apologize for the confusion that happened with your order Unfortunately, the company that we use for our online processing had a glitch in their system during the first week of September and yes, the order did get processed how ever it did not show up on our CMS I am tremendously sorry about what has happened here We have found the order and it will be getting shipped out for you immediately The tracking information for the product will be sent to the email that you provided Again, I am very sorry for the confusionRegards, [redacted] ***General Manager
Good Morning [redacted], I do apologize for the confusion that happened with your order. Unfortunately, the company that we use for our online processing had a glitch in their system during the first week of September and yes, the order did get processed how ever it did not show up on our...
CMS. I am tremendously sorry about what has happened here. We have found the order and it will be getting shipped out for you immediately. The tracking information for the product will be sent to the email that you provided. Again, I am very sorry for the confusion. Regards,[redacted]General Manager
Initial Business Response /* (1000, 5, 2015/10/30) */
Contact Name and Title: Kelley H[redacted]
Contact Phone: 780-434-3410
Contact Email: [redacted]@reflectwindow.com
Please be advised that the refund for your window locks has been put through. Please let me know if you didn't receive it. I am sorry for...
any trouble this may have caused.
Initial Consumer Rebuttal /* (2000, 8, 2015/11/02) */
I received a refund today.
Initial Business Response / [redacted] (1000, 5, 2015/10/30) */ Contact Name and Title: Kelley H [redacted] Contact Phone: 780-434- Contact Email: ***@reflectwindow.com Please be advised that the refund for your window locks has been put throughPlease let me know if you didn't receive itI am sorry for any trouble this may have caused Initial Consumer Rebuttal / [redacted] (2000, 8, 2015/11/02) */ I received a refund today
Good Morning [redacted] , I do apologize for the confusion that happened with your order Unfortunately, the company that we use for our online processing had a glitch in their system during the first week of September and yes, the order did get processed how ever it did not show up on our CMS I am tremendously sorry about what has happened here We have found the order and it will be getting shipped out for you immediately The tracking information for the product will be sent to the email that you provided Again, I am very sorry for the confusionRegards, [redacted] ***General Manager
Good Morning [redacted], I do apologize for the confusion that happened with your order. Unfortunately, the company that we use for our online processing had a glitch in their system during the first week of September and yes, the order did get processed how ever it did not show up on our...
CMS. I am tremendously sorry about what has happened here. We have found the order and it will be getting shipped out for you immediately. The tracking information for the product will be sent to the email that you provided. Again, I am very sorry for the confusion. Regards,[redacted]General Manager
Initial Business Response /* (1000, 5, 2015/10/30) */
Contact Name and Title: Kelley H[redacted]
Contact Phone: 780-434-3410
Contact Email: [redacted]@reflectwindow.com
Please be advised that the refund for your window locks has been put through. Please let me know if you didn't receive it. I am sorry for...
any trouble this may have caused.
Initial Consumer Rebuttal /* (2000, 8, 2015/11/02) */
I received a refund today.