Reese Communications

One of our Technicians were sent out for a service call because the Homeowner's carbon monoxide (“CO”) detector went off The Tech did a test for the existing heating system and it came up with levels of CO coming out of the casing These were levels that as a Company, we were uncomfortable with The Homeowner was advised at that time that the he could attempt to take the unit out and clean it or he could replace itThe unit was never turned off The unit was left in a running condition because the CO levels that we tested were a concern of ours, but were not levels to condemn the unit As a Company when it comes to CO or any other safety issues, we make the decision on whether a unit should be condemned or left on In this instance, we made the decision to leave the unit on, because the CO levels coming off the unit were not at a level we felt were a threat to the customer We are a Company that stands behind its work and we don’t negotiate safety and we don’t negotiate pricing We will gladly refund the service call / [redacted] Style Definitions */