Redfox Powersports

I Bert purchased a 50 CCT CK reverse try sickle fully assembled at my door ready to ride it got here it doesn't start and it won't start but now they're just not answering my phone calls and they won't get back to me I don't know what to say but I'm pretty infuriated disappointed and I've been crying all day because this was something I say that a lot of money to invest in I hope that management gets back to me

We ordered a seat GoKart for our kids for ChristmasIt was supposed to be percent assembled with a few pieces for us to bolt onWe have a whole bucket of bolts and parts to assemble with no instructions on how to do itWe contacted the company twice (as well as the parent company [redacted] ***- where our $payment went) for helpThey told us the don't have any instructions or even an assembly drawingHow is that possible? They put them together don't they? When I asked the "Customer service" rep if I'm just supposed to guess how to put it together she replied "sort of" AND, you can't post a bad review to the siteIt goes to moderation for review

On November 22, - I purchased a RF 200cc Big Grizzly Clone ATV from Red Fox Powersports in the total amount of $1,It arrived at my home and I took physical delivery of the ATV on November 29, and immediately discovered that the rear, Tether Kill Switch was defective and one of the headlights was not workingI immediately notified Red Fox Powersports of the defective itemsThey assured me that the parts would be sent out to meI've called numerous times, in excess of sense I took delivery of the unit and I keep getting fictitious statements, lies and USPS tracking numbers from them concerning the replacement parts I would simply requesting Red Fox Powersports to send me the replacement parts or if they cannot get them just refund me $of the $1,that I paid for the unit and I'll buy the parts locally and I'm requesting help from the Revdex.com with this matter

I have used different companies and this is the best. it was very easy to order my scooter and they delivered in just a few days. I was given all the info to track it.this company also had the best price.

Horrible-never received the engine-missing and broken parone answers the phone, email or live chat I cannot even get a hold of this company to request a refund They took my money which I want back and I do not feel I should pay return shipping or a Restocking fee! Requesting this company be checked into feel it is a scam!

I was looking for a 50cc motorcycle on my phone on August 17, 2018, I saw one that I liked from the search on my phone, I proceed to the website and start selecting the options I would like to come with my purchase I decided to go with the layaway option which was available on this item, some parts of this website was not working properly, therefore I could not choose my second color choice for my bike, nor did the Layaway icon work to see terms and agreement I changed my mind on this purchase and decided to not get a bike all together, I chatted online with customer service and was told I had to pay to get my refund, I informed her that I did the layaway option so I never paid towards the product at all, all I paid was shipping I was told that I have to pay a restocking fee of 10% of the total cost of the bike I informed her that I ordered on Friday and today is Tuesday the second business day since the order That is a scam that I have to pay a restock fee on a 12month layaw

I had purchased a ATV online through this company (red fox powersports)
I have never recieved my ATVI have been unable to contact them either by phone or email now I'm not sure what to do next

I purchased a 150cc scooter from this company for $1;and it does not work, its a defective purchaseDoes not work as advertisedIt has miles on it, and has stopped times in the middle of the streetNow this has become a safety issue, and I've become a road hazardEach time I use the breaks, the bike cuts off, and won't start until 5-minutes laterI'm in the middle of the street with this bike, hindering traffic, road hazard, unsafe to ride, not road worthyI've called, emailed and chat with this company, and I'm told "there is a problem, it needs to be modified," I'm not inclined with modifications skills for this product, it was not part of the deal upon purchaseThey then said they would modify what's needed and mail it out in two dayIts been 8, and still nothingI want the bike picked up, and a full refundProduct not as advertised, It does not work, and *** *** *** will begin to fine me for having non working bike parked, cant even

I would give a zeroI ordered a sort bike for my son for ChristmasInstead of receiving the dirt bike on the date it was due for delivery I received and email insteadThe email stated my order was canceled and I would recieve a refundStill no refund and I can not get any one to answer the phoneThe live chat has been deactivatedI am one frustrated customer!!

I don't like it when you order something and only get part of what you paid for I bought a seater go kart and it came with no assembly kit called and now I'm getting a run around I'm reporting this to the Revdex.com

We ordered a seat GoKart for our kids for ChristmasIt was supposed to be percent assembled with a few pieces for us to bolt onWe have a whole bucket of bolts and parts to assemble with no instructions on how to do itWe contacted the company twice (as well as the parent company *** ***- where our $payment went) for helpThey told us the don't have any instructions or even an assembly drawingHow is that possible? They put them together don't they? When I asked the "Customer service" rep if I'm just supposed to guess how to put it together she replied "sort of" AND, you can't post a bad review to the siteIt goes to moderation for review

We purchased a CC dirt bike for our son for Christmas after not hearing anything for a week - we decided to reach out to the company because the money was withdrawn from our account immediatelyWe attempted to email and chat with them and got nothing from either my husband or myselfI finally was able to reach someone via Facebook and stated that we would have it within a week, which was accurate and we did receive the itemThe packaging was not ideal - kind of beat to crap and upon inspection of the disassembled bike which by the way we did not have the option for full assembly - we realized there was no manual instructions or no manual at all for said productHow can one put together a bike if you do not have instructions on how to do so? I immediately tried to contact someone and after hours and attempting every way of contact options I finally got someone via chat who was not attentive and didn't respond back after saying there is a video option - however I cannot seem to locate that anywhere on their site or even information stating thisI also asked how I can start a return process/refund and no one is contacting me backThis is so disappointing so close to Christmas and it seems as if almost all the customers have had similar issues - maybe this place should finally decide to close its doorsIt clearly states they have "excellent customer service" right on their website - however this has been determined not to be the caseI would love the option to get a refund and return the product as we cannot do anything with it seeing it is in pieces!

I bought a child's size atv Dec I've had several issues with it since including deliveryI had to put the atv together without any manualOnce I got it together my son was able to play with it for maybe a week before the first battery diedI contacted the company and complainedThey refused to reimburse me for my complaints and only offered to send me a replacement battery and extend the warrantyThe replacement battery worked for weeksI have contacted the company again asking for a mechanic to take a lookThey refused and only offered to send out a new battery then told me to pay for a mechanic myselfMy atv is still under warranty but they're refusing to find out why the batteries keep dyingI paid a lot of money for it but I can't even use itThey ripped me off and lied about a lot of things on their website

I purchased a go-kart for $1,on November 14, I ordered it 70% assembledIt was supposed to be shipped between November 15th - November 30thOn December 1st Road Runner Freight contacted me with a delivery time of December 7th at 4:p.mcentralOn December 7th the delivery driver called at 7:a.mstating he was delivering earlyMy elderly mother accepted the crate because Road Runner changed the time of the scheduled delivery and showed upMy husband checked the package when he got home at 4:p.mand the go-kart did not have the motor packaged in the crate at allIt was only the go-kart frameWe contacted Road Runner Freight and they started a report to investigate on their end and instructed me to contact Red Fox Power SportsI sent a email immediately to Red Fox Power SportsI called and couldn't get through on the phoneI finally got through by phone to Red Fox Power Sports on Monday December 10th and the representative told me it was their fault and t

I puaccording to the webpage,I was purchasing a fully assembled new scooter, owners manual, and a free pre-inspection before shipping When the scooter arrived, it was only partially assembled, no owmers manual, and had scratches, a dent and tar on foot plateI had to pay aechanic to assemble itAfter contacting the company; their response was to blame the manufacturerfor tge assembling errorNo mention of the manual, or the
used appearance of the scooterThey offered $refundThen they took down the web page, changed the assembly %, and deleted the model of my scooter from the web siteI denied their offer (i had paid $for shipping alone)The batteries that came with the scooter would not hold a charge eitherI had the batteries checkedI was informed that they were weak to badI informed the company of all of thisI emailed them pictures and told them I hsd copies of all emails and web pages.On the 17fb, the company offered me $300, and promise a manual would

For weeks I have tried contacting this company by phone and email to cancel my orderThey have not shipped the product yet nor have I paid them for the product only the shipping of $You can't leave a message when you call and when you email you hear nothing back

I purchased a go kart in early May which I received on Friday, May 25th We purchased it partially assembled, so when we went to assemble it the next day it was missing the engine We couldn't continued putting it together because of the order in which it has to be assembled I contacted the company the following Tuesday because of the holiday weekend They apologized and shipped out an engine By mid June I received the engine so we continued assembling the kart We learned that there more parts missing, so I called and told them what I needed to find out it was on backorder I didn't receive the tie rod until 6/ We noticed once we had the engine in place with fluids in it that it was leaking fuel even with the shut off valve turned off I contacted them to ask what we could do and all I was told was I will show my technician this picture you sent and get back to you Still haven't heard from them and he actually closed the complaint ticket Now that it has been driven w

Purchased atv online from them for grandchild They sent invoice after I paid Then no contact from them since order on Deecember 6, Called apporximately times no one will answer, goes to computer voice message then hangs up Contacted via email several times, auto generated respose with no details on order They advertise great customer service and satisfaction Tried there online chat several times, as they advertise this best way to contact them, no respose Finally got person on chat after waiting minutes No update on order after asked Then once I told them my career, they informed me orders behind and going to cancel order but have recieved no confirmation of phone call as I asked for

On November 22, - I purchased a RF 200cc Big Grizzly Clone ATV from Red Fox Powersports in the total amount of $1,It arrived at my home and I took physical delivery of the ATV on November 29, and immediately discovered that the rear, Tether Kill Switch was defective and one of the headlights was not workingI immediately notified Red Fox Powersports of the defective itemsThey assured me that the parts would be sent out to meI've called numerous times, in excess of sense I took delivery of the unit and I keep getting fictitious statements, lies and USPS tracking numbers from them concerning the replacement parts
I would simply requesting Red Fox Powersports to send me the replacement parts or if they cannot get them just refund me $of the $1,that I paid for the unit and I'll buy the parts locally and I'm requesting help from the Revdex.com with this matter

I recently purchased a vehicle online for Redfox Powersports, the vehicle arrived timely, fully assembled and in excellent conditionRedfox Powersports has been very helpful with assisting me with any additional help when required to register the vehicleI have found the company to be friendly and responsive either online or over the phone, the quality of the vehicle I received was very good