Redd's Towing Service

Final Consumer Response / [redacted] (2000, 10, 2016/04/08) */ This complaint for this issue has been resolved

Even though Mr [redacted] hired the contractor himself, I have sent people on five different occasions to work on this complaint of low water pressure.? The well pressure was set at pounds.? Mr [redacted] hired a well contractor who installed a new pressure tank.? At that time, the well pressure was adjusted to pounds.The house is under warranty with [redacted] Homes and they have been contacted about this problem.I feel I have already gone above any responsibility I might have had to this complaint

Initial Business Response / [redacted] (1000, 18, 2015/12/17) */ Revdex.com Comment - The Revdex.com contacted the company and they have stated the following: All repairs have been completed except for some touch up painting on the siding The paint has been ordered and expect it to come in any day They will be re-checking everything next week as a follow up Initial Consumer Rebuttal / [redacted] (3000, 20, 2015/12/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) The list has not been completedSunshine Homes sent a repair person (***)on 12/2/ [redacted] repaired the items that were the responsibility of the home manufacturer [redacted] He noted items on the list that is the responsibility of the dealer (Elite Homes)The trim out people ( [redacted] sent by Elite Homes came on 12/14/repaired the crack in the wall and made several notes on the list and added more items to the list that needed attentionHe also stated that [redacted] the owner of Elite Homes wanted him to check the list and report back to him with the list [redacted] a repair person sent by Elite Homes on 12/19/showed up with some touch up paint but had no tools or ladders [redacted] stated that he had not seen a list of items needing repaired nor been told about a list of items needing repairWe can send an e-mail if necessary with the updated lists with both [redacted] and ***'s notes Final Consumer Response / [redacted] (3000, 24, 2015/12/31) */

Initial Business Response / [redacted] (1000, 18, 2015/12/17) */ Revdex.com Comment - The Revdex.com contacted the company and they have stated the following: All repairs have been completed except for some touch up painting on the sidingThe paint has been ordered and expect it to come in any dayThey will be re-checking everything next week as a follow up Initial Consumer Rebuttal / [redacted] (3000, 20, 2015/12/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) The list has not been completedSunshine Homes sent a repair person (***)on 12/2/ [redacted] repaired the items that were the responsibility of the home manufacturer [redacted] He noted items on the list that is the responsibility of the dealer (Elite Homes)The trim out people ( [redacted] sent by Elite Homes came on 12/14/repaired the crack in the wall and made several notes on the list and added more items to the list that needed attentionHe also stated that [redacted] the owner of Elite Homes wanted him to check the list and report back to him with the list [redacted] a repair person sent by Elite Homes on 12/19/showed up with some touch up paint but had no tools or ladders [redacted] stated that he had not seen a list of items needing repaired nor been told about a list of items needing repairWe can send an e-mail if necessary with the updated lists with both [redacted] and ***'s notes Final Consumer Response / [redacted] (3000, 24, 2015/12/31) */

Final Consumer Response /* (2000, 6, 2016/05/18) */
We met with *** today at Elite and we think all of the misunderstandings have been addressedHe knows and has agreed to complete our requestsPlease withdraw or mark the complaint as satisfied by complainant and mark the matter
resolved
Thanks,
*** ***

Initial Business Response /* (1000, 18, 2015/12/17) */
Revdex.com Comment - The Revdex.com contacted the company and they have stated the following: All repairs have been completed except for some touch up painting on the sidingThe paint has been ordered and expect it to come in any dayThey will be
re-checking everything next week as a follow up
Initial Consumer Rebuttal /* (3000, 20, 2015/12/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The list has not been completedSunshine Homes sent a repair person (***)on 12/2/*** repaired the items that were the responsibility of the home manufacturer *** *** He noted items on the list that is the responsibility of the dealer (Elite Homes)The trim out people (*** *** sent by Elite Homes came on 12/14/repaired the crack in the wall and made several notes on the list and added more items to the list that needed attentionHe also stated that *** the owner of Elite Homes wanted him to check the list and report back to him with the list*** a repair person sent by Elite Homes on 12/19/showed up with some touch up paint but had no tools or ladders*** stated that he had not seen a list of items needing repaired nor been told about a list of items needing repairWe can send an e-mail if necessary with the updated lists with both *** and ***'s notes
Final Consumer Response /* (3000, 24, 2015/12/31) */

Final Consumer Response /* (2000, 6, 2016/05/18) */
We met with *** today at Elite and we think all of the misunderstandings have been addressedHe knows and has agreed to complete our requestsPlease withdraw or mark the complaint as satisfied by complainant and mark the matter
resolved
Thanks,
*** ***

Final Consumer Response /* (2000, 10, 2016/04/08) */
This complaint for this issue has been resolved

Initial Business Response /* (1000, 18, 2015/12/17) */
Revdex.com Comment - The Revdex.com contacted the company and they have stated the following: All repairs have been completed except for some touch up painting on the siding The paint has been ordered and expect it to come in any day They will be
re-checking everything next week as a follow up
Initial Consumer Rebuttal /* (3000, 20, 2015/12/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The list has not been completedSunshine Homes sent a repair person (***)on 12/2/*** repaired the items that were the responsibility of the home manufacturer *** *** He noted items on the list that is the responsibility of the dealer (Elite Homes)The trim out people (*** *** sent by Elite Homes came on 12/14/repaired the crack in the wall and made several notes on the list and added more items to the list that needed attentionHe also stated that *** the owner of Elite Homes wanted him to check the list and report back to him with the list*** a repair person sent by Elite Homes on 12/19/showed up with some touch up paint but had no tools or ladders*** stated that he had not seen a list of items needing repaired nor been told about a list of items needing repairWe can send an e-mail if necessary with the updated lists with both *** and ***'s notes
Final Consumer Response /* (3000, 24, 2015/12/31) */

The complaint has been solved to our satisfaction and the company is willing to work with us going forward

Even though Mr*** hired the contractor himself, I have sent people on five different occasions to work on this complaint of low water pressure. The well pressure was set at pounds. Mr*** hired a well contractor who installed a new pressure tank. At that time,
the well pressure was adjusted to pounds.The house is under warranty with *** Homes and they have been contacted about this problem.I feel I have already gone above any responsibility I might have had to this complaint