Red Tag Mattress and Furniture Clearance

I'm very sorry about this issueChris runs this store and I will bring it to his attention to contact the customer and make sure this issue gets taken care of Curt

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this
resolution.]Please review attached files
Regards,

We have tried to contact this customer several times to repair or replace the furnitureOur policy is the furniture will be repaired to 100% of the satisfaction of the customer otherwise it will be replaced but if the customer does not return phone calls there is nothing we can do to help
them
***

Please send the invoice copy to [email protected] so I can review it. 
Curt

I'm very sorry about this issue. Chris runs this store and I will bring it to his attention to contact the customer and make sure this issue gets taken care of. 
Curt