Billing department is VERY VERY RUDE when called I get a text message about a bill with a link to pay and a phone number yet I have gotten NO bill in the mailI have only been out of the hospital days Really people
I was hospitalized at Willis Knighton Bossier and had to have imaging done by Red River Consultants which is their contracted imaging providerWK is in my network but RRC was notMy insurance paid them as an invisible provider which is a standard billing practiceRRC did not accept this as full paymentTheir billing department ignored repeated attempts by my insurance company and myself to work with them to resolve the issueTheir customer service in their billing office is the worst I have experienced with any services provider
Billing department is VERY VERY RUDE when called I get a text message about a bill with a link to pay and a phone number yet I have gotten NO bill in the mailI have only been out of the hospital days Really people
I was hospitalized at Willis Knighton Bossier and had to have imaging done by Red River Consultants which is their contracted imaging providerWK is in my network but RRC was notMy insurance paid them as an invisible provider which is a standard billing practiceRRC did not accept this as full paymentTheir billing department ignored repeated attempts by my insurance company and myself to work with them to resolve the issueTheir customer service in their billing office is the worst I have experienced with any services provider