Red Riding Hood

Products sent which were not ordered and billed for same. I was billed for 4 deliveries each for $99.90
To Revdex.com,
On 11/8/19 I ordered a product on-line. A one time order to buy 2 bottles of CBD oil get one free. My order # is ***
There was no invoice with the delivery box no Red Riding Hood name, no contact information, no address or phone number. The box only had a "Fulfillment Center" P.O. Box address.
In January another box arrived, again no name or contact information , I thought it was just a mistake. They sent another order and billed me another $99.90 on my Visa also in March, May, and July (they tried to in September, but I did not have enough available funds) I did not recognize what the charge was for since it was under a different name.
I tried to locate their information on- line with no success. I could not locate my original order information either.
I have not used even 1 bottle, no less 10 additional ones.
I contacted my Visa provider to alert them to the conflict regarding payments for this order. They are to send me a dispute form to verify and return to them. I have not received that email as of today.
I called the number on my Visa statement which had the same amounts deducted every 2 months. It was " Best Health" which I did not recognize. I became suspicious when the same $99.90 amount kept occurring. When I spoke to a woman there I was told it was "my fault" because I did not read the "terms and agreements" that said (per the woman on the phone) that I agreed to have a delivery every 2 months. So ridiculous! I was told it was up to me to call to cancel...really?! Call what number?!
She told me she would only refund One payment, I was to return only one of the boxes, even though I have 3 unopened ones and one opened. She said it would take 4 to 6 weeks to refund my $99.90. It took them only 2 days to take money from my account on Visa! My purchase ID is # *** given when I cancelled today.
I cancelled my order, that was still on-going evidently.
I want my 4 other payments reimbursed to me. A total of $399.60
These people are deceptive and dishonest, most of these customers ordered their product because they are not well or have pain. It is cruel to take advantage of others, probably older and on Social Security for expenses as am I. If they benefited from their product they would re-order if they wanted to, not deceived into continued unwanted deliveries and Billings.
Thanks if you can help me. Also to limit the unwanted function of this company.

I Took The One Time Offer For I DID NOT SIGN UP FOR MORE BOTTLES I AM BLOCKING MY PAYMENT Of A $ 99.99 Monthly Payment O
On 9/1/2020 I Received 3 More Bottles Of The CBD Gummies That I Did Not Order. I REQUESTED THE ONE TIME SPECIAL ONLY ORDER #***.Shipping Date 8/25/2020z. ITEM # ***.I CANNOT USE THIS PRODUCT WITH MY OTHER MEDICATION.PLEASE RETURN ANY CHARGES FOR THIS ITEM ( 646 5223493

Ordered once. Continue to receive unsolicited pdt. No way to contact them to stop unwanted product. Last receipt rec'd 8/16/20. Order ***.
Charged to credit card

Received an order of 3 bottles and charged 149.85. Did not order. No paperwork no idea how to get money back. On fixed income. Can not afford $150
Money taken from acct on 8/18/2020 in any of $149.85. Just showed up at my house with no other information. Had to google red riding hood to get this far. Just want money back and receive no more shipments. Cannot use this stuff. Did find order #***. Item #***-03c. Assuming they charged my debit card

I purchased 5 bottles of CBD oil for $149.85 last May. It was a one-time purchase. However, today I was charged another $149.85.
I purchased 5 bottles of CBD oil for $149.85 online last May. It was a one-time purchase on my Mastercard. However, today, 8/13/20, I was charged another $149.85. I did not sign up for any subscription to my knowledge. I believe this company uses deceptive sales practices. The original order came without any paper so I have no documentation to submit. The product was satisfactory.

Ordered CBD gummies one time only from online website. I am now receiving 2 bottles every month being charged $99.90 per month. I received no billing
info or email when first shipment was made. Today I refused another shipment which was marked as such at post office. I want these shipments stopped & credit issued for return shipment. The website has no telephone number listed so direct communication is not possible

Returned products to Red Riding Hood in accordance with their written policy. Company only refunded one of the two retuned.
On 03/24/2020 I ordered two products (5 bottles @ $149.85 and one bottle of oil @ $49.00). After using them without any effect, I called and returned both products in the original box on 04/09/2020. On 05/07/2020 I was sent a letter that stated they gave me credit for $40. I called about the $9 of the $49 and was told it was taken out for shipping. When I ask about the remaining $149.85 I got no response and was hung up. I tried to collect this through my CitiCard Customer Service (I had faxed all data to them), but they said they didn't have any proof it was/was not received by the Red Riding Hood. Both products were returned in the same box they were sent to me and I want my $149.85 returned.

Ordered one bottle of CBD gummies. But they keep sending me a bottle a month and charging my Visa card $49.95 a month. Have tried To cancel no luck
Ordered one bottle of CBD gummies. No more than one. They keep sending me a bottle every month and chargin to my credit card. I tried calling no answer. I sent bottle back to them with a note to cancel. They are still sending them to me.

Need a refund don't trust company
I just purchased a product from riding hood website. Immediately as I didn't see a confirmation email but my money deducted I wanted to cancel my purchase. The website does not exist anymore it gives me an error and I cannot contact them to ask for a refund of the 49.95 immediately deducted from my account
After seeing all the complaints here I am more frustrated and hope you can help me resolve this issue. Thank you

I ordered once from this company and they keep sending me more orders and charging me. I tried to find their phone number to cancel this.
I need to stop them from sending me anymore orders.

We received an unordered supply of CBD gummie bears. We were charged $150 and they do not answer their phone and their website is not functioning.
Problem date is 5/7/2020. Order # *** $150 charged to bank account
Invoice address: Fullfillment Center - PO Box 15911 - Tampa
Florida 33684

Signed up for a trial. Cancelled trial. Still being billed and sending product that does not work.called phone 9 times asked for call back did not hap
Happen I called back and stayed on hold for 3 hours with no answer I want to stop payment and product

I too ordered thinking it was a one time deal. The gummies don't work and I'm unable to find a means to cancel the order which arrives without my ok.
I first ordered the product in early March. I thought I was ordering on a one time basis. I have received shipment April and May and been charged $59 each time. I do not want the product and can't find a means of canceling my order.

Two bottles were not sealed and appeared to be opened. The seal was broken.

I have cancelled my subscription to CBD gummies twice.
I just received another bottle after cancelling my order twice. I don't want this product. I , too, keep receiving every month after ordering just one. Very deceitful.
I want my money back and I don't ever want another product from them.

They won't let you get ahold of them either. Never answer or return your calls.

Don't answer an email either.

This business is so poorly run.Not only does their product not work but they claim to give money back guarantee if you are not happy for ANY reason with the exception of S/H charges. I admit I did not realise I was committing to subscription service when I ordered but my attempt to cancel was the most frustrating phone call ever.I was connected to agent # 363 Lakisha after a VERY long wait. I explained to her that I had been charged and notified by my CC company and Fed Ex that a shipment was on it's way.I explained over and over again that I wanted to cancel and return product but she just kept pushing back and offering me different different deals and telling me their products were not returnable.I explained the box had not even arrived and I would simply not open it therefore not be opening the bottles and their page stated clearly I could return for a full refund.I was nearly in tears by the end of the conversation.I told her I was going to report them to the Revdex.com and she said they were full accredited guessing I would not check ! After my tirade I did get an email canceling my account and saying I was issued a full refund but only time will tell if that happens.I would also like to mention they did NOT ask for the return of their products so I guess that tells you how valuable they are to them......they will be out of business by the end of the year for sure.

Product does not work, Company sent product not ordered and charged credit card not authorized.
Company called Red Riding Hood makes false claims about the product they sell order the one-time shipment they subsequently shipped another shipment of an additional charge to my charge card that I did not authorize,I'm order number was bet 02 B3 fe0 very difficult to contact the company no phone number provided in any of the paperwork ship with the the product when I finally was able to get a show called customer service agent on the line all he wanted to do was to go she ate discounts starting with 10% all the way up to 50% off the products shipped that I did not request

money back guarantee if you are unsatisfied in any way returh purchase in 60 days for refund never said if open no refund
both cbd oil try it wasnt what it said to do they said if open cannot return it how can you try it wiyh out opening it the add never said that false advertizing

Red Riding Hood CBD Oil
Do not purchase the CBD Oil from this company (Red Riding Hood). They are extremely deceptive in the marketing and sale of their CBD Oil product. I purchased a bottle of the CBD oil off of their website. The purchase price of the oil was $59.95 for one bottle. I tried the product and was completely unsatisfied with my purchase. Naively, I assumed that my $59.95 purchase was for the one bottle of the oil. However, thirty days later I received another bottle from the company's fulfillment center. I went back to the company's website to check on how the product was offered for sale. There are three choices for the CBD oil. The first choice is the sale and receipt of one bottle for $59.95, the second choice is the sale and receipt of 2 bottles of the oil every 2 months for the discounted price $99.00 and the third choice is the sale and receipt of 3 bottles of the oil every 3 months for the discounted price of $149.85. Nowhere on the company's website for CBD oil was it stated that the $59.95 option is to receive 1 bottle every month. When I contacted the company's customer support line to request a refund based on the refund policy statement from the company's website as follows: 'But, if for any reason, you're not completely satisfied, just return the bottles within 60 days of receipt for a refund of the purchase price (less S&H)'even if the containers are empty.? The customer service representative attempted to give me the run around by offering various discounts on the product if I would continue the unauthorized subscription for the CBD oil. I declined and pressed for a refund in accordance with the refund policy on their website mentioned previously. At the end of our discussion the company only offered a 50% refund on the second bottle of CBD oil I received from them. Consequently, I'm out of approximately $87.92 for a product that has no useful therapeutic value for me. The bottom line is that this company misrepresented the purchase options and refund policy. I would suggest that you find a reputable company with a valid purchase/refund policy.
Product_Or_Service: CBD Oil
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