Red Lobster Restaurant

I received my refund check for lunch on Thursday, 8/21/and I received the gift card of on Saturday, 8/23/ I have to thank you for your hard work and the results that I received Have a great day [redacted]

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
I received my refund check for lunch on Thursday, 8/21/and I received the gift card of on Saturday, 8/23/14.
I have to thank you for your hard work and the results that I received.
Regards,
*** ***

We have used Fisher's for snow removal for over three yearsFisher's have been WONDERFUL! Honest, friendly and may I underscore, RELIABLE! Never has had to be asked to come plowAt times he comes more than once just pending snow levelsWe would not have or recommend anyone else! Do yourself a favor and contact them today! You won't regret the choice!

Fisher's Tree and Landscaping were very professional and did a great job removing our 150+ year old maple that resided steps from our houseEven after running into cement in the core of our tree, they were very reasonable in their solutionsI would recommend them to family and friendsThey will be returning to remove another tree, as well as trimming a tree that is fairly overgrown

I received my refund check for lunch on Thursday, 8/21/14 and I received the gift card of 75.00 on Saturday, 8/23/14. 
I have to thank you for your hard work and the results that I received. 
 
Have a great day.  
 
[redacted]

I received correspondence from Red Lobster at 1:04 pm with no message left and I returned the call only to have them hang up on me.  I also received correspondence from Red Lobster manager [redacted] who informed I could pick up the cashier's check for 56.00 at the restaurant;...

however, the other manager had already sent it off and now I am inconvenienced to have to wait for it and sign for it. [redacted] also decided to along with that send me 75.00 gift card in the mail tomorrow. I will see if I get them this week. It is funny that I sent you the Revdex.com an email and I am getting results.  I think  that is rather ironic
I thank you for all your help and I look forward to working with you and = the Revdex.com again.   Well, hopefully I won't have to file a complaint again. But it is nice to know that you all get the results you get. 
 
Thanks again 
 
[redacted]

Review: They have not paid for Food Poisoning expenses

On January XX XXXX My family and I ate at the Red Lobster, I ordered Talipa, later that evening I became very ill. My family took me to Emergency at Shasta Regional Hospital. It was determined by the Dr and staff that I had severe food poisoning. I almost died from this experience.

After returning home I called The Red Lobster and explained the situation, I was told to contact [redacted] at Liberty Mutual, phone number XXX-XXX-XXXX or XXX-XXX-XXXXX. I called [redacted] she told me everything will be paid. The Claim number is PXXX-XXXXXX. I've continued to receive a bill from Sundial Bridge Emer Physicans PO Box XXXXX Las Vegas, NV XXXXX-XXXX for the amount of $106.30. I've contacted them, gave them all the info they billed Liberty Mutual, no payment, twice.

I've tried to contact Carmen, left messages, no response. Desired Settlement: I want Liberty Mutual to please pay this bill.

I sent them info of other costs from this situation with no avail. This is the most important one and the most bothersome.

Business

Response:

Initial Business Response

Dear [redacted]:

We received the bill you recently sent in for $106.30. Unfortunately, the medical payment policy limit of $1000 has been exhausted by the payment to Pn_me Health Care on 2/25/13. As liability on this claim was denied, you would be responsible for this payment. Should you have any further questions, please feel free to contact us.

Sincerely,

CLAIMS TEAM MANAGER H

Final Consumer Response

(The consumer indicated he/she DID NOT accept the response from the business.)

After I was released from the hospital I was told by [redacted] Liberty Mutual that I will not have to pay any medical bills due to the food poisoning. Why do I have to pay, when Red Lobster is 100% responsible for the poisioning? This matter has to be cleared. Liberty Mutual also told me that they will not be resposible because Dr [redacted] did not do a stool sample? I don't know why he didn't do a stool sample? It's not my responsibility to do my own tests while in the Hospital. Liberty Mutual you need to pay these bills as you stated in January 2013.

Review: I was recently at this restaurant (8/5/2014), and in my Caesar Salad was a hair 1-2 inch black hair. I notified the waitress who wanted to get rid of it right away and make a new one. I asked for the manager and she said, "so you found a hair in your salad." she also wanted to whisk it away and get a new one for me. I was appalled. I was asked for my phone number and the district manager would call me on 8/6/14. I asked for a call at 1:00 pm. Another manager called me at 8:19 am on 8/6/14 secondary to my completed survey and assured me I would have the meal refunded and a check to me by Friday, 8/8/14. I was also contacted at 2:51 pm not 1:00 pm by the district manager who also assured me I would get the refund sometime he could not send cash in the mail. I told him to have red lobster issue me a check. It is 8/18/14 and I still do not have my refund.I am very frustrated and sad that the restaurant could not take care of this it was the staff's fault not mine.Desired Settlement: I would like my lunch refunded 56.00 dollars in a check, cash. I do not want gift cards. I want a check or cash of $56.00. thanks

Consumer

Response:

I received correspondence from Red Lobster at 1:04 pm with no message left and I returned the call only to have them hang up on me. I also received correspondence from Red Lobster manager [redacted] who informed I could pick up the cashier's check for 56.00 at the restaurant; however, the other manager had already sent it off and now I am inconvenienced to have to wait for it and sign for it. [redacted] also decided to along with that send me 75.00 gift card in the mail tomorrow. I will see if I get them this week. It is funny that I sent you the Revdex.com an email and I am getting results. I think that is rather ironic

I thank you for all your help and I look forward to working with you and = the Revdex.com again. Well, hopefully I won't have to file a complaint again. But it is nice to know that you all get the results you get.