My car was wrecked and the insurance company suggested Unique Custom Collision Center to do the repairsThe car also needed an emissions part changed on it to pass inspection; so, I decided to get that repaired alsoThey said the car was fixed and we paid for the extra repair for the part and laborAfter I got the car home, I discovered the new part was in the trunk and had not been installed (The check engine also came back on the same day I brought it home from Unique)Unique would not refund the labor cost even though I showed them a receipt were I had my usual repairman install the new part that was left in my trunkThe old part was covered with dirt and the part Unique left in my trunk was brand newUnique claimed technicians replaced the part and put the box in my trunk They refused to refund the labor cost I had paidI showed them the receipt where I had the part installed by my usual repairman and they said it was my word against theirsMe, my mom, my step-dad, and my usual repairman all saw the new part that had been left in the trunk by UniqueIt was black and white, while the original dirty old part was solid blackWhy would I pay two different companies to install the same part in the span of about one weeks time if Unique had done the job correctly in the first place? I my labor cost repaired....that is not too much to ask especially after all I've been through
My car was wrecked and the insurance company suggested Unique Custom Collision Center to do the repairsThe car also needed an emissions part changed on it to pass inspection; so, I decided to get that repaired alsoThey said the car was fixed and we paid for the extra repair for the part and laborAfter I got the car home, I discovered the new part was in the trunk and had not been installed (The check engine also came back on the same day I brought it home from Unique)Unique would not refund the labor cost even though I showed them a receipt were I had my usual repairman install the new part that was left in my trunkThe old part was covered with dirt and the part Unique left in my trunk was brand newUnique claimed technicians replaced the part and put the box in my trunk They refused to refund the labor cost I had paidI showed them the receipt where I had the part installed by my usual repairman and they said it was my word against theirsMe, my mom, my step-dad, and my usual repairman all saw the new part that had been left in the trunk by UniqueIt was black and white, while the original dirty old part was solid blackWhy would I pay two different companies to install the same part in the span of about one weeks time if Unique had done the job correctly in the first place? I my labor cost repaired....that is not too much to ask especially after all I've been through