Red Deer Toyota (1988) Ltd

Initial Business Response /* (1000, 7, 2016/02/23) */
We have been and continue to work with this customer regarding the operation of her heated seatsToyota Canada is reviewing the customer's concerns and providing technical assistance to usThe file remains open and active

I do apologize for any frustration that has been caused during your purchase experience. When locating and transporting a vehicle, a number of variables are sometimes tough to control. That being said, you should be kept up to date and aware of any changes along the way. We try for the earliest...

possible delivery date with any of our sold vehicles that arrive but there can also be some limitations. It is never our intent to provide a poor customer experience and we want to make sure any promises made on our behalf are honoured. If you could please let me know your preference of contact so we can work through any and all deficiencies that need to be addressed. You can contact me via phone at [redacted] or via email at [redacted]
General Sales Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]