Hi [redacted] , I apologize you found our assessment and response unsatisfactoryAs Firefall is still in a developing state in the beta period, we understand that some changes to the game may be difficult for players to acceptUnfortunately, some changes will be necessary so that we can get the product to a state that we can call the game "released" While we can't avoid these changes, and are necessary to keep developing our game, we are interested in making sure that the transition is as painless as possible for our customersWe really do appreciate and care for your feedback, and will keep this top of mind in future updates to the game I have extended another two (2) weeks of VIP Membership to your account in the form of packaged consumablesThese will not expire so you can use them at your leisureMy hope is that, once the game's development comes nearer to release and less prone to significant changes, you will rejoin us and have a great experience Thank you, again, for the feedback and for the opportunity to serve you as a customer
Hi [redacted] , I apologize you found our assessment and response unsatisfactoryAs Firefall is still in a developing state in the beta period, we understand that some changes to the game may be difficult for players to acceptUnfortunately, some changes will be necessary so that we can get the product to a state that we can call the game "released" While we can't avoid these changes, and are necessary to keep developing our game, we are interested in making sure that the transition is as painless as possible for our customersWe really do appreciate and care for your feedback, and will keep this top of mind in future updates to the game I have extended another two (2) weeks of VIP Membership to your account in the form of packaged consumablesThese will not expire so you can use them at your leisureMy hope is that, once the game's development comes nearer to release and less prone to significant changes, you will rejoin us and have a great experience Thank you, again, for the feedback and for the opportunity to serve you as a customer