The homeowner states that “I have not heard from Day Warranty concerning my claim” yet we have multiple communications indicating otherwiseThe homeowner submitted his claim on June and, while there were communications in the interim, he was informed, on August, that the estimates he submitted did not conform to what was required by the Day WarrantyWhile the estimates indicated what work needed to be done, they did not specify “a breakdown of parts & labor, as well as a specific cause for the failure in writing from a licensed or properly certified repairperson”As a result, until we receive the required information, his claim is unable to be processed further -- Alix Lei V [redacted] , EsqGeneral Counsel, Residential Warranty Services, Inc
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below First let the attorney know that I signed for my property on June 3, and could not have submitted a claim on June as indicated by the company's councilAttached you will find a copy of documents sent to 90day warranty Regards, [redacted]
The homeowner states that “I have not heard from 90 Day Warranty concerning my claim” yet we have multiple communications indicating otherwise. The...
homeowner submitted his claim on 30 June and, while there were communications in the interim, he was informed, on 03 August, that the estimates he submitted did not conform to what was required by the 90 Day Warranty. While the estimates indicated what work needed to be done, they did not specify “a breakdown of parts & labor, as well as a specific cause for the failure in writing from a licensed or properly certified repairperson”. As a result, until we receive the required information, his claim is unable to be processed further. -- Alix Lei V[redacted], Esq. General Counsel, Residential Warranty Services, Inc.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
First let the attorney know that I signed for my property on June 3, and could not have submitted a claim on June 3 as indicated by the company's council.
Attached you will find a copy of documents sent to 90day warranty.
The homeowner states that “I have not heard from Day Warranty concerning my claim” yet we have multiple communications indicating otherwiseThe homeowner submitted his claim on June and, while there were communications in the interim, he was informed, on August, that the estimates he submitted did not conform to what was required by the Day WarrantyWhile the estimates indicated what work needed to be done, they did not specify “a breakdown of parts & labor, as well as a specific cause for the failure in writing from a licensed or properly certified repairperson”As a result, until we receive the required information, his claim is unable to be processed further -- Alix Lei V [redacted] , EsqGeneral Counsel, Residential Warranty Services, Inc
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below First let the attorney know that I signed for my property on June 3, and could not have submitted a claim on June as indicated by the company's councilAttached you will find a copy of documents sent to 90day warranty Regards, [redacted]
The homeowner states that “I have not heard from 90 Day Warranty concerning my claim” yet we have multiple communications indicating otherwise. The...
homeowner submitted his claim on 30 June and, while there were communications in the interim, he was informed, on 03 August, that the estimates he submitted did not conform to what was required by the 90 Day Warranty. While the estimates indicated what work needed to be done, they did not specify “a breakdown of parts & labor, as well as a specific cause for the failure in writing from a licensed or properly certified repairperson”. As a result, until we receive the required information, his claim is unable to be processed further. -- Alix Lei V[redacted], Esq. General Counsel, Residential Warranty Services, Inc.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
First let the attorney know that I signed for my property on June 3, and could not have submitted a claim on June 3 as indicated by the company's council.
Attached you will find a copy of documents sent to 90day warranty.
Regards,
[redacted]