Rebco Investments, LLC

[redacted] was delivered a washer and dryer on 1/22/He entered into his lease agreement on-line and made an initial payment of $He has had that washer and dryer for a complete month at this point and has only paid $so farHis second payment was due to be be made on 2/15/if he wanted to renew that lease agreementIf he wants to renew the lease that payment will need to be made and we are willing to give him his $store credit at that time [redacted] needs to re-read the lease agreement he entered into on-line and make sure he understands the terms involvedWe are also willing to review that lease agreement with him in the store so he understands both his rights and responsibilities

There is no additional information to convey on this complaintThe customer needs to review the terms of his lease agreementWe would be happy to do that in the store with him

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

The damaged piece is being replaced with a brand new itemThe new item has been ordered and the customer understands that it will be 3-weeks for the manufacturer to deliver the new item to usAs soon as we get it we will contact the customer and arrange for the switch-out

[redacted] was delivered a washer and dryer on 1/22/16. He entered into his lease agreement on-line and made an initial payment of $30.61. He has had that washer and dryer for a complete month at this point and has only paid $30.61 so far. His second payment was due to be be made on 2/15/16 if he...

wanted to renew that lease agreement. If he wants to renew the lease that payment will need to be made and we are willing to give him his $20.16 store credit at that time. [redacted] needs to re-read the lease agreement he entered into on-line and make sure he understands the terms involved. We are also willing to review that lease agreement with him in the store so he understands both his rights and responsibilities.

I did review we all did I don't say you can go on our protpety like your drivers did and look in our vehicle on privete property and it does not say you can over charge us and I said about makeing payment after we get taxes and the denied so you will lose business and they are very disrespectful on the phone there trying tell me I own them over $215 so I let ppl not to go to Aaron's go to rent a center
 Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]