Dear [redacted] ,We are very sorry that you were having such a negative experience with the gameWith the information you have given, unfortunately we have not enough input to troubleshoot the issue for youCould you please get in touch with the app store you ordered the game from (the one you also made the payment to) and request a full refundThe orders and payments are not made via our system, therefore we are unable to refund the money to youWith purchases from app stores, they are the ones that can carry out the refund for you.I hope this is helpful and regret that you did not have a more positive experience with the game.Best RegardsThe GameHouse Team
Dear [redacted] ,We are very sorry that you were having such a negative experience with the gameWith the information you have given, unfortunately we have not enough input to troubleshoot the issue for youCould you please get in touch with the app store you ordered the game from (the one you also made the payment to) and request a full refundThe orders and payments are not made via our system, therefore we are unable to refund the money to youWith purchases from app stores, they are the ones that can carry out the refund for you.I hope this is helpful and regret that you did not have a more positive experience with the game.Best RegardsThe GameHouse Team