Real Estate Answers

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[redacted]   I want to withdraw this complaint at this time. Over the weekend I heard from the ct post and a resolution in this matter is in progress. Thank you, [redacted]...

[redacted]

We have spoke to the customer and emailed written confirmation of her expiration date. We are sending a $20 Dunkin Donuts gift card for all of the inconveniences. Thank you!

This is in response to complaint, ID# [redacted]. The following corrective actions have been taken:* Reached out to district managers, operations and audience directors to ensure delivery. * Credited customer for missed deliveries.* Canceled customer's account as per customer's request. * Issued full refund of customer's payment. They should receive sometime next week.* Left message with customer to let the customer know we have stopped the account and issued a refund.

In regards to Mrs. [redacted] complaint, I can see that a refund was issued 0n 12-23-15 for the $11.40 she requested. I do not show that her account was ever put on auto pay and that the $11.40 was a 1 time payment not from a recurring charge. She is now set to receive only a paper bill.This issue...

is resolved.

Complaint:...

[redacted]
I am rejecting this response because:
Sincerely,
[redacted].  They have not let this person go. She still drops our paper late. Very late.  10:30 on Sunday. Let the ct post know we r dropping them   Very unhappy that they said the carrier was let go and they lied. Revdex.com. Thank u for all ur help

This is in response to Revdex.com complaint, ID#[redacted]. I take this complaint very seriously. It appears that not all the complaints from were coded correctly by the customer service rep so there was a disconnect from the system to the carrier. We refunded the customer $20 and apologize for the system...

errors and poor service. We spoke with the customer today 3/3/2017. We explained that they should see the refund by the end of next week. Please let me know if you should need anything further.

From: c k [[redacted] Sent: Sunday, March 12, 2017 9:56 AM [redacted] Subject: Re: You have a New Message from Revdex.com Serving Connecticut Regarding Complaint #[redacted]   In reference to the complaint currently numbered [redacted], a...

representative from the Connecticut Post contacted me on Friday, March 10 and asked for another chance at getting the paper delivery right. On Saturday, March 11, my circulars did come. Today is Sunday, March 12 it is 10 AM  and again the carrier did not deliver the Sunday paper. I have been checking the walkway out the back and front doors of my condo every 15 minutes since 8 AM. There was no Sunday paper. Since I have talk to everybody from the answering service people up through the administrative offices, I don't know where the problem lies but they can't seem to fix it. They asked for one more chance and again going into week three, it is Sunday at 10 AM and I have no paper. they are flying in airplane – all they have to do is throw paper on the back walkway of my condo complex like the same carrier has been doing for the last five years. I don't know where the breakdown his, I just want my money back

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

From: [redacted] Sent: Thursday, January 25, 2018 1:34 AM To: Revdex.com [redacted] Subject: Conn. Post   RE: Complaint #[redacted]   I received a call from the Conn. Post yesterday informing me that they were going to cancel the...

amount of $55.19 with [redacted].   I'm sure that the inquiry from your agency helped to reach this settlement.  Thank you , [redacted]

Complaint: [redacted]
I am rejecting this response because: I was calling originally and specifically asked is this right 52.00  for 1 year 3 times a week; yes she said, but then I was receiving bills for 13 weeks which I had done in the past  and did not want to send the 52.00 until I got the okay and I did and I asked if I could have an extension for all the confusion not only now but for the past 4 years; and I said overtime I call it is the [redacted] and they apparently know what there doing because it is never rectified!!!!!!!!!!!!!!!  I believe I have my old copies and will let you know, by the way there used to be hundreds of complaints and now I don;t see much who are they paying off.
Sincerely,
[redacted]