Real Deal Auto Sales & Service Center, LLC Reviews (4)
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Real Deal Auto Sales & Service Center, LLC Rating
Address: 625 Washington St N, Auburn, Maine, United States, 04210-3858
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Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]..
Regards, The business didn’t offer any warranty. He’s not mention anything about Catalytic converter that I went back for. He should pay for all the labor I Had done. Why would I go back there again when the business already had a chance to remedy the problem and failed.
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
The dealership sold me a lemon. In less than a month I needed a Catalytic converter, oxygen sensors and a new transmission after going back to them with a check engine light on. And the codes said catalytic converters. And false advertisement it had three owners not one that was advised . Bad business. They should pay for repairs and parts.
Regards,
[redacted]
Again the vehicles DO NOT come with a drive train Warranty. It's an unfortunate situation for the customer and he had an option to purchase a Warranty from us or his Financial institution which he didn't in this case. We would be willing to do some free labor for future Maintenance for him. We understand his frustration and again we are willing to help him offering free labor in the future.
We are very sorry to hear this happened to you, however, vehicles that are purchased are only covered for a " Maine State Inspection Items Only" with "no duration" except when originally purchased. All customers are entitled to have a Maine State mechanic check vehicles out for any defective Maine...
State Inspection items ONLY as stated on the Buyers Guide. Vehicles DO NOT come with a drive drain, power train warranty. After receiving a call about a faulty Transmission weeks later, we informed that if he wanted help from us, we would install the Transmission for FREE if he purchased one. We also had never seen the vehicle to verify ANY defective Transmission! We definitely feel bad but in this Business selling Used vehicles, these things are beyond our control. Again sorry this happened to you.