Re-novate

We researched your concernsAs a result of our investigations, we have changed the promotional plan until January 7, Also, we have credited your account in the amount of $1,All adjustments made to your account will be reflected in your next billing statementAlso, please refer to your next billing statement for the expiration date of your promotional offerWe are sorry for the inconvenienceWe appreciate the opportunity to respond to your concernsIf you have additional questions, please contact our Customer Service Department at ###-###-####

Antonio *** from Renovate contacted me on Tuesday and offered to remove the minimum payment due for December The companyhas resolved the complaint to my satisfaction

We were unable to locate an account with the information providedWe have left a message to the customer in order to assist himMr*** can call back to phone # *** *** *** Maria K***

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you very much for your assistance on this matter. 
Regards,
[redacted]

We researched your concerns. As a result of our investigations, we have changed the promotional plan until January 7, 2019. Also, we have credited your account in the amount of $1,629.44. All adjustments made to your account will be reflected in your next billing statement. Also, please refer...

to your next billing statement for the expiration date of your promotional offer. We are sorry for the inconvenience. We appreciate the opportunity to respond to your concerns. If you have additional questions, please contact our Customer Service Department at ###-###-####