RC Evans Management Group

After [redacted] and [redacted] lease was terminated by management for a non remediable lease violation, [redacted] sent them a detailed statement reflecting the $1,balance due to the propertyThe statement advises that if you have a balance due, please make payment or payment arrangements within days to avoid any further collection efforts [redacted] offered [redacted] a day payment plan of which she was not satisfiedPlease note that we are not obligated to offer payment plans for balances due but choose to offer them as a matter of good customer service [redacted] is prepared to offer the following payment plan to [redacted] and [redacted] ***

Dear [redacted] , Thank you for bringing to our attention that there was a concern at the Woodmere Apartments laundry roomService was performed today by AA PLUMBING to clear the main line in the laundry centerI will be happy to send you the service ticket if you need itIn addition, the laundry room floor was thoroughly cleaned by the maintenance team and it will be checked daily for cleanlinessWe hope this case is now considered resolved [redacted] ***

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I do not accept the offerWhile it seems they have taken care of the water on the floor and the leaking washing machine, it does not seem they cleaned the laundry room as statedAs you can see in the attached picturesThe place still looks FILTHY! There is no way this place was cleanedThere are still bugs all over the floor and more are going to come inNothing was done about the bugs inside of the laundry roomAttached is also a picture of a window if you want to call it thatIt's open 24/and there is no way to seal itI have also been complaining about spiders all over the floor crawling around my wife and I while we wash clothesThe rent offices answer is to bomb the place with pesticides but I'm not sure if they noticed but that's not going to help if you keep a huge hole in the wall inviting all sorts of critters in We find bugs in our clothes after being washed because they have gotten into the washing machines and diedWho wants to deal with this? Who wants to wash clothes while your being eaten by mosquitos or have spiders and other critter crawling in your laundry bag? Action needs to be taken on this also! If someone were to get bitten inside of the laundry room by something they are allergic to it would be bad Regards, Daniel Fowler