RBP Automotive Reviews (4)
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RBP Automotive Rating
Address: 8731 Pagewood Ln., Houston, TX 77063, USA, United States
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Bought a used ffrom RBP Automotive IncAndy at first was very pleasant to work withOnce he had my money he didn't work very hard at getting my truck deliveredOnce delivered I ask him to start my day drive train warrantyHe never returned my emails, phone calls or textsAlso He purchase my truck and it had the original sticker the stated it was an XLTSomeone replaced the seats with leather ones and he advertised it as a LariatI bought this truck sight unseenIt was not a Lariat and he knew it I would not trust this company or Andy to spend your hard earned money with
Sent: Thursday, January 28, 2016 12:13 PMTo: drteamSubject: Revdex.com COMPLAINT ID: [redacted]- RBP Automotive ...
To whom it may concern: In response to complaint ID:[redacted] The consumer did not state what his concern was about the vehicle being purchased. Consumer stated that everything was in fact correct and what the vehicle was stated to be in the ad. After inspecting the vehicle, consumer stated he had a change of "heart" and was not ready to pay 15,000 for a vehicle being 17 years go age and instead stated he would purchase something newer for the same amount. Consumer agreed to terms of our [redacted] policy which clearly states that deposits are non refundable. Thank you, Andy ** RBP Automotive
Sent: Friday, January 29, 2016 2:49 PM
Subject: Revdex.com case #[redacted]-...
RBP Automotive To whom it may concern: In response to complaint ID:[redacted] The consumer came to Houston to purchase the truck and drive it back to Boston. Consumer was notified of the problem prior which was due to a sensor. RBP Automotive bought the part from [redacted] Dealership and had it installed. Consumer drove the truck back 2,500 miles with no issues. Takes the truck to [redacted] dealership in Boston had it diagnosed, and came back as the same problem. RBP faxed purchase receipt of the original part as requested by consumer which was covered by warranty for being defective. Attached is a copy of the Buyers Guide for the State Of Texas implementing AS-IS with NO Warranty signed by the consumer. Thank you, Andy ** RBP Automotive 8731 Pagewood Ln. Houston, Texas 77063 Tele: 832-640-7090