Mrs [redacted] ,We had someone out to repair Tuesday the 12thAs we had spoken about on the phone, our company no longer installs metal roofs and has been concentrating on shingle and commercial work since earlier in the yearWe do have a repair staff who can do some caulking and minor metal repairs and have an agreement with another licensed contractor to do more extensive metal repairs if needed for our customers under warrantyThis contractor was out 9/and totally reflashed both dormersWe believe this is the source of the leak and we will follow up with the customer after the next rain to determine if the leak is fixed and what steps need to be taken if the problem continues.Brian G [redacted]
Mrs [redacted] ,We had someone out to repair Tuesday the 12thAs we had spoken about on the phone, our company no longer installs metal roofs and has been concentrating on shingle and commercial work since earlier in the yearWe do have a repair staff who can do some caulking and minor metal repairs and have an agreement with another licensed contractor to do more extensive metal repairs if needed for our customers under warrantyThis contractor was out 9/and totally reflashed both dormersWe believe this is the source of the leak and we will follow up with the customer after the next rain to determine if the leak is fixed and what steps need to be taken if the problem continues.Brian G [redacted]