RBA Homes

Review: 1.The replaced sections living room floor are not appropriately stained/finished & do not match the rest of the floor. Patch is visibly noticeable.

2. Check operation of all windows. Several are not easily operable & lockable. Multiple requests made.The top portion of the window comes down when trying to lock the window. New windows should operate smoothly & efficiently.

3. Door stoppers have not been installed on sunroom glass doors & door handles bang into the wall when the doors are open.

4. The "new drawer" installed on the master bathroom vanity has a bigger,more visible crack than original drawer & needs to be replaced for the 2nd time.

5. Level kitchen cabinet door.Install cabinet door hardware after all doors & drawers are properly leveled. Repair/replace 2 damaged side panels kitchen cabinets.

6.The decks were power washed, but multiple black scuff marks remain & need to be cleaned.

7.Install electrical wire to the boatlift per contract.

8.Install lights in the garage door opener.

9.Level & tighten 2 railings on the 1st floor deck street side & level & straighten spindles lagoon side.

10.Install & paint pantry shoe molding .

11.Correct transition of hardwood to tile 1st floor bathroom to match other transition areas.

12.Fill holes & paint master bath shoe molding & paint sanded area same bathroom door.

13.Clean paint off 2nd guest room floor.

14.Adjust front door (3rd request).Wind blows in from top left corner as per video.

15.Touch up/repair nail pops & poorly patched areas throughout house (3rd request)

16 Replace damaged living room door leading to garage stairway.

17.Paint garage stairs (per project coordinator) and garage ceiling (per contract)

18.Sunroom sliders still leaking with rain (3rd time)

19.Correct final invoice to reflect credited items/items not provided by contractor (installation 2 living room fans) & replacement items (front fence which RBA workers discarded).

20.Straighten roof vent & secure loose shingles blowing up in wind.Desired Settlement: This new modular home which was delivered 10/2/13 & installed on 10/3/13. As per the contract the home would be completed in 24 weeks (6 mths). It has now been 10 mths. & the home is still not completed. Weeks & months pass & no one is doing any work whatsoever. The RBA Homes owner informs me work is done,but when I go to the home,the same items are still incomplete, outstanding or done incorrectly. Many items needed to be repaired multiple times due to poor quality workmanship.The problem items listed above are all outstanding items for completion/repair/replacement in my newly constructed home for which emails & pictures were provided to RBA on multiple occasions over the past 8 mths. All outstanding/incomplete items need to be satisfactorily completed, repaired and/or replaced per previous discussions with RBA Homes prior to the obtaining my Certificate of Occupancy within the next 2-4 weeks per the [redacted] and [redacted]

Business

Response:

This letter will serve as a written response to your e-mail complaint notification we received on August 17, 20 14.

In our opinion this individual has made an unjustified claim to the Revdex.com as an excuse not to my RBA Homes the balance of over $3 7,000.00 due on her contractual obligations. That claim mentions certain “punch list” items have not been completed. Actually, this customer refused our repeated requests for a final walk-thru and final settlement meeting to review her concerns.

All Contractual obligations required by RBA Homes were concluded at the time the final inspections for electrical, fire, plumbing and building were completed. The customary “white” approval stickers were received from the municipality evidencing satisfactory completion.

In addition, the Customer was responsible for certain construction aspects which held up the final building inspections. She is also responsible for certain survey and engineering work that has not been completed for her

final Certificate of Occupancy

This individual refuses to make arrangements with our Company for the final closing and settlement which entails a “walk-thru and punch list of items” normally associated with new construction.

This complaint is truly unjustified. We respectfully request that your expunge this complaint from your records.