Rays pools

RAY'S POOLS This letter is in reference to ID # [redacted] .The Above Ground Pools we sell have a manufacturer warranty .The customer has to go thru the manufacturer.The mentioning of below freezing temperatures and the skimmer cracking, tells me the pool may not have been winterized correctlyWhich is not covered by warranty.The purchase price for the pool is not correctThe cost for the install was paid to an independent installer.Thank You, [redacted] Jeannette, PA 724-527-Fax: 724-527- [email protected]