Rawhide Cycles Reviews (%countItem)
Rawhide Cycles Rating
Address: 110 E 43rd St Ste 1, Garden City, Idaho, United States, 83714
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Same situation as me. My dad is also a vet as well. Brandon the owner has had my dad’s Kawasaki since March of 2022 & has stopped communicating with him. He also moved shop out of Garden City. I have a flesh eating lawyer but I do not want to do that, yet. I’d rather just go get his bike back.
I ordered an oil filter adapter which was supposed to com assembled and ready to install. I received some of the pieces, but it was missing important pieces and is not useable as it was sent. I called and emailed the merchant which they replied and said they would send the missing pieces immediately. That was about July 2nd and since then I have not received the parts or have they returned any of my calls or emails.
Hello ***,
I apologize for the delay. I run a very small business with one mechanic and myself and a part time office manager. I'm not sure why your oil pump adapter was missing the 1 part it was missing, but I apologized and shipped it out the following week of you receiving the adapter. We do the best we can here but do not have a large staff, and again, I apologize that there was a delay in that part. I also heard from my distributor at JbrosG that you contacted them as well about you receiving incorrect bolts. We shipped you the bolts you selected at checkout. Is there still an issue?
Thanks,
Brandon